Windows 10: Error opening Help in Windows-based programs: "Feature not included" or "Help not supported"

Discus and support Error opening Help in Windows-based programs: "Feature not included" or "Help not supported" in Windows 10 Gaming to solve the problem; I get this error message and cannot make sense of the resolution supplied. Does anyone have a clear, understandable solution for this problem?... Discussion in 'Windows 10 Gaming' started by TristanTraviolia, Mar 10, 2024.

  1. TRISTANTRAVIOLIA
    TristanTraviolia Win User

    Error opening Help in Windows-based programs: "Feature not included" or "Help not supported"


    I get this error message and cannot make sense of the resolution supplied. Does anyone have a clear, understandable solution for this problem?

    :)
     
    TristanTraviolia, Mar 10, 2024
    #1
  2. WILLIAMSIMPSONWW
    WilliamSimpsonWW Win User

    Error opening Help in Windows-based programs: "Feature not included" or "Help not supported

    Original Title:

    when attempting to open a help file in Windows-based programs while running Windows 10, the action of opening the help file immediately results in Error opening Help in Windows-based programs: "Feature
    not included" or "Help not supported" defaults to the completely useless page that offers a download for windows 8.1

    which does not contain anything to help with or fix the problem.

    Is there a fix for this yet in windows 10
     
    WilliamSimpsonWW, Mar 10, 2024
    #2
  3. MITCHELL - MSFT
    Mitchell - MSFT Win User
    Error opening Help in Windows-based programs: "Feature not included" or "Help not supported

    Hello raquel fielder,



    Welcome to Microsoft Community.



    I noticed that you posted this thread in Windows/Windows 11 / Windows update, so I guess you are currently using Windows 11?

    We are sorry that The Windows Help program is not supported in Windows 10, Windows Server 2012 or later versions of Windows Server at this time. Therefore, it is not supported in Windows 11.

    The Windows Help program is available for Windows Vista, 7, 8 and 8.1 only.

    Please refer to the following links for more information:

    Error opening Help in Windows-based programs: "Feature not included" or "Help not supported" - Microsoft Support

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT
     
    Mitchell - MSFT, Mar 10, 2024
    #3
  4. MICHAEL GALL
    Michael Gall Win User

    Error opening Help in Windows-based programs: "Feature not included" or "Help not supported"

    Error opening Help Windows-based programs: "Feature not included" "Help not supported"

    Hi Miguel,

    This issue occurs when Windows Help uses an earlier version of the Windows Help program (WinHlp32.exe) to display content. For more information, you may check this
    link out.

    We would appreciate it if you could get back to us and provide us your feedback.
     
    Michael Gall, Mar 10, 2024
    #4
Thema:

Error opening Help in Windows-based programs: "Feature not included" or "Help not supported"

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