Windows 10: Error Ox 800701AA appears when I am trying to open saved images. Also Microsoft 365...

Rita Kurtz *** Email address is removed for privacy ***

:)

 

Windows 10 Mail App Save As Image

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to follow the steps provided below to download an image file.

• Enlarge the photo you want to download.
• You will get a download option.
• Or you can press Ctrl + S key and save.

Or if you copy the file and want to save you can follow the steps provided below.

• Copy the file you want to download.
• Goto Start page.
• Type Paint.
• Open Paint application.
• Press Ctrl + V key.
• And save the image file.

Hope this information helps. If you have any queries, let us know. Will be happy to assist you.

Thank you.

 

Save File Dialogue Box will not appear for MS Apps.

I continue to find myself unable to save files, as the Save File Dialogue Box will not appear for a small selection of software.

I do not know the exact time and cause of the error, but the only thing I could suggest, is that this resulted from an unexpected system shutdown which possibly occurred a few months back. Most of my software/apps function normally, so it likely went undetected for a while.

What I can NOT do:

• Right-Click images from (any) Internet Browser, to save image. The Save File Dialogue Box will not appear.
  
• Right-Click and Copy an image off an Internet Browser and Paste it into Microsoft Paint, to save it there, as clicking any menu and/or icon for file saving will directly result in a Red X, Critical Error Alert stating "Could not save".
  
• Click Save File from my neither my free, nor purchased Microsoft Store Apps.
  

What I CAN do:

• Drag and Drop image files from Internet Browser directly into any folder.
  
• Click a "Download" button in an Internet Browser, if present on a website, as this downloads a file directly into my designated download folder destination.
  
• Right-Click and Copy an image off an Internet Browser and Paste it into my non-Microsoft Image editing software, from where I can save it normally, as a new file.
  
• Click Save File (any file type) from any and all non-Microsoft Apps. (as stated above)
  

What I have done:

• Windows Update.
  
• Did "all the things" in Windows PowerShell. Doing this, even confirmed there were no detected issues.
  
• Did a Clean Boot with all non-MS services disabled, (as per topic: Redirecting )
  
• Reset Microsoft Store Applications.
  
• Ran a Disk Check.
  
• Ran a Trouble-shooter.
  

What I have NOT done (and wish to avoid doing, as these steps tends to be needlessly obnoxious and stressful):

• Full Windows Reset
  
• System Restore
  
• Microsoft Account recreation
  

One highlight, is the Critical Error message on e.g. Microsoft Paint, straight-out stating "Could not save", as it seems like a significant hint, compared to any other error instances where the dialogue box simply doesn't open and no other information is given.

Thank you for your time!

Sincerely,

Daniel

 

Paying for Microsoft 365

Credit card seems to be required (but can be expiring soon, or auto-renewal can be canceled immediately):

Credit card required for Office 365 – why?


It may be possible to conduct the purchase (cheaper) by some other means elsewhere:

6 steps to saving on Microsoft 365 renewals or first purchase