Windows 10: Error Printing

Hi,


When I tried to print, I'm getting an error message that says, "printer in error state." Or "error Printing on HP Envy 760."
I know the printer works because I can print from other computers. I'm using Windows 10 Pro. I've cleared the spoolers, and updated the drivers and am still getting the same messages. Any help is appreciated.

Thanks,
Tom

:)

 

Error: "Print Queue is full" on Windows 10

Hi Rob,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand that you are unable to access the printer under desktop after upgrading to Windows 10 with error: Print queue is full, we will help you with this issue.

Try the below troubleshooting steps on desktop device and check if it helps.

Step 1: I suggest you to check the status of
Print Spooler service and check.

Print Spooler service, spools print service and handles interactions with the printer.
If you turn off this service you won’t be able to print or see your printer.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for Printer Spooler service, right click on it and
  Start the service.
• Also, set the Startup type to Automatic.
• Now check if you are able to install the driver.

Step 2: I suggest you to run Printer troubleshooter and check if it helps.

• Press Windows + X, click on Control Panel, select
  Category and then select Large or Small icons.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Printer and follow on-screen instructions.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

PDF Printing Problem With Edge

Hi ,

Thank you for posting your query on Microsoft Community.

In order to assist you better could you please confirm a couple of things:

• How did you try to print?
• What happens when you try to print?
• Did you receive any error message?

Nevertheless, I suggest you to follow the steps below and check if this helps:

• Open the PDF file which you want to print.
• Click on the Ellipses which is at the top right hand corner of the Edge Browser.
• Select Print option and then click ok.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.