Windows 10: error ROOT\NET\0002

my laptop error ROOT\NET\0002


but sercing driver can not found in microsoft update


please help






:)

 

.NET Framework 3.5 installation error: 0x800736B3

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps to check whether the .NET Framework 3.5 has been installed or not.

• Press Windows+X and then select programs and features.
• On the left hand side click on the option “turn windows features on or off”.
• Check whether the “.NET Framework 3.5” has been checked or not.
• If not check then I suggest you to check it and then install it.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

error code 0001 0002

Hi,

Thank you for your suggestion. I tried it but the old "an error occurred while files were being copied :0001 0002" came back again.

I can upload from the CD-ROM and the printer function is working on the MG4250 but the MP drivers wont install for the scanning function. From the Canon web site, I can download the necessary drivers for the scan function but again drivers from the web site
wont install with the 0001 0002 message coming up again.

Does anyone know what the error 0001 0002 actually means?

I think there is some kind of conflict going on what I haven't a clue!

Thanks again for you interest, any other thoughts gratefully received.

 

Microsoft .NET Framework, Unhandled exception

Hi,

Welcome to Microsoft Community.

I suggest you to un-check and recheck .Net framework 3.5 and .Net framework 4.6 advance series from Windows features.

Try the following steps:

• Press Windows + R keys to open Run command.
• Type Appwiz.cpl and select "turn Windows feature on or off" from the left
• Uncheck .Net framework 3.5 and .Net framework 4.6 advance series.
• Restart the computer
• Repeat step 1 and 2 and check .Net framework 3.5 and .Net framework 4.6 advance series.
• Restart the computer.

Regards,