Windows 10: Error says I don't have access

Discus and support Error says I don't have access in Windows 10 Software and Apps to solve the problem; I'm trying to install a program and each time I get an error message which says "IPersistFile::Save failed, code0x80070005. Access Denied" So I googled... Discussion in 'Windows 10 Software and Apps' started by xpac5896, Nov 27, 2017.

  1. xpac5896 Win User

    Error says I don't have access


    I'm trying to install a program and each time I get an error message which says "IPersistFile::Save failed, code0x80070005. Access Denied" So I googled the code and is basically says that I have misconfigured system files and to download a repair tool which I can't get to because my Maqlwarebytes blocks the website. I also found an answer to the same question which has to do with what type of third party security programs are you running because they can cause the same problem. Well I'm also running Bitdefender which has a Safe Files area where you are supposed to place any exe you wish to have access or be installed and the exe is is also there. Then while doing some more digging I found from Microsoft:Windows Support a page which tells you to download "the SubInACL tool" and install it to the default path that is offered by the installer". Then it tells you start Notepad and copy, basically a bat file which you create and save it as a rest command. Ok I'm lost. Have no idea what's going on. How do you run something while a program is installing especially in it's path? Here'a a link to the Microsoft page to which I'm referring, you might already know about it but I feel better putting it her just in case you don't. "https://support.microsoft.com/en-us...indows-update-when-you-try-to-install-updates". Also I'm attaching a copy of the error message for better clarification. Any help would be greatly appreciated

    :)
     
    xpac5896, Nov 27, 2017
    #1

  2. I don't have access to anything

    So i was playing games yesterday and then went out and turned off my computer and when i came back later i couldn't hear any sound and my mic wasn't registering. and when i tried to go into control
    panel it said i didn't have access to it and then i noticed that some items in my taskbar where invisible and i can only access my files if i rightclick and then press open so if i just double click it like i would normally do i will say i don't have access
    to it. So i got a shortcut to system restore online and when i opened that it said "System restore doesn't seem to work on this computer"(translated from swedish) and after that it says " A component for the service Volume Shadow Copy ran into a unexpected
    problem". I wonder if anyone knows how to fix it or if i will have to pay for proffesionals to do a system wipe. And also i can't open the windows menu or the search iqon in the lower left.
     
    Emil Andreason, Nov 27, 2017
    #2
  3. I don't have access to anything

    Give this a try.

    Log out and go to the sign in screen.

    Hold down the shift key on your keyboard while clicking the Power button on the screen.

    Continue to hold down the shift key while clicking Restart.

    Continue to hold down the shift key until the Advanced Recovery Options menu appears.

    Click Troubleshoot

    Click Reset this PC

    Click Keep my files

    Choose your account

    Enter your password

    Click Continue

    Click Reset

    If that does not work:

    Go to a working computer, download, create a bootable copy, then perform a clean install.

    Step 1: How to download official Windows 10 ISO files

    http://answers.microsoft.com/en-us/windows/wiki...

    Step 2: How to: Perform a clean install of Windows 10

    http://answers.microsoft.com/en-us/insider/wiki...

    If there are files on the drive you want to recover, see - How to: Perform a Custom install of Windows 10

    http://answers.microsoft.com/en-us/insider/wiki...
     
    Andre Da Costa, Nov 27, 2017
    #3
  4. Error says I don't have access

    The file cannot save whatever file it's attempting to save. Have you tried to run the application installer as an Administrator?
     
    Masterchiefxx17, Nov 28, 2017
    #4
  5. xpac5896 Win User
    Yes I have. The only difference since the last time I installed the program is that I installed Bitdefender. This program aside from being antivirus is that it will not allow programs to be installed unless the EXE is placed in the SAFE FOLDER (Pic 1). This allows you to control what programs are installed and supposedly keeps nasty stuff from being installed on your computer without you knowing it. As you can see in Pic 2, the exe's are there. I've already sent an email to Bitdefender to see if that's the problem. I've already downloaded another copy of the program and tried to install but get the same results. I have disregarded the error and tried the program but all the program does is lock up.
     
    xpac5896, Apr 5, 2018
    #5
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Error says I don't have access

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