Windows 10: Error Something went wrong. [1001] & Office blank screen when opened

Hello to whomever may be reading this,Currently, I'm having issues signing into any Microsoft application including powerpoint, word, outlook and excel. Whenever I try to sign in with a personal, school, work, or alternative email, it gives me the error code of "Something went wrong [1001]". The same thing happens when I click any of the buttons including create new account as well. On top of this, I cannot open office either. Whenever I open the application, a white screen appears and will stay there indefinitely. It appears that Microsoft really does not like anything to do with accounts bec

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Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

My screen is blank when I open my laptop after installing Office 2013

When did the issue start? Two days ago. Suddenly.
[*]Were there any changes made on your computer before encountering the issue? No.
[*]Is this the first time you're installing Office 2013? No. I installed it in 2015.
[*]Do you encounter the blank screen after signing in to your computer or while the computer is booting up? No, only when I close the lid. Then it is blank when I open the lid. I then have to re-boot.
[*]Just to clarify, do you always experience the issue while the Office 2013 is installed? No. This is the first time I've encountered this issue ever.
[*]

 

My screen is blank when I open my laptop after installing Office 2013

Hi Vince,

There are many reasons why your computer is showing a blank screen. Kindly provide the following information for us to better understand your concern:

• When did the issue start?
• Were there any changes made on your computer before encountering the issue?
• What is the OS Build of your Windows 10? To determine the build of your Windows 10, follow these steps:
  • Click the Windows logo (Start button).
  • Click the gear icon (Settings).
  • Select System.
  • On the left pane, choose About.
• Is this the first time you're installing Office 2013?
• Do you encounter the blank screen after signing in to your computer or while the computer is booting up?
• Just to clarify, do you always experience the issue while the Office 2013 is installed?