Windows 10: Error when launch Microsoft Store's App

Discus and support Error when launch Microsoft Store's App in Windows 10 Ask Insider to solve the problem; Hello guys I want test Amazon Alexa in Windows 10 PRO but I get this error: https://puu.sh/EAMDp.png I can open other apps like Netflix.. submitted... Discussion in 'Windows 10 Ask Insider' started by /u/VickyHS, Nov 4, 2019.

  1. /U/VICKYHS
    /u/VickyHS Win User

    Error when launch Microsoft Store's App

    /u/VickyHS, Nov 4, 2019
    #1
  2. NIKHAR_K
    Nikhar_K Win User

    Unable to launch Microsoft Store and Microsoft store apps.

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

    • Are you getting any error message?
    • Since when are you facing this issue?
    • Are you aware of any changes made on the computer recently?

    In the meantime, I suggest you to follow the steps from the article
    Fix problems with apps from Microsoft Store     to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

    Microsoft Store doesn't launch     to fix the issues you are facing in launching Store.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Nov 4, 2019
    #2
  3. PRAKHAR_KHARE
    Prakhar_Khare Win User
    Microsoft Store app not launching

    Hello,



    Thank you for writing to Microsoft Community Forums.



    1. Since when are you facing this issue?
    2. Do you get any error code when you try to open the store app?
    3. Which build version of Windows 10 you are using currently?


    Refer the article to check
    Which Windows operating system am I running?



    I suggest you to follow the steps mentioned below and check if that helps.



    Method 1:



    Reset Microsoft store.



    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for Run.
    2. In Run dialog box, type
      wsreset       and hit enter.


    The command will reset the store cache and open the app once the command is complete.



    Method 2:



    Create a new user account and check. Refer the article to

    create a local user or administrator account in Windows 10    .



    Also, you can refer the article
    Microsoft Store doesn't launch    .



    Hope it helps.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Nov 4, 2019
    #3
  4. SUBHASH BOIPAI
    Subhash Boipai Win User

    Error when launch Microsoft Store's App

    microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Nov 4, 2019
    #4
Thema:

Error when launch Microsoft Store's App

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