Windows 10: Error when logging in - can anyone help?

Discus and support Error when logging in - can anyone help? in Windows Hello & Lockscreen to solve the problem; I have seemingly been locked out of my main account on my PC. It was working fine the day before, but I now get this error when I attempt to log in:... Discussion in 'Windows Hello & Lockscreen' started by FiveDots, Jan 10, 2019.

  1. FiveDots Win User

    Error when logging in - can anyone help?


    I have seemingly been locked out of my main account on my PC. It was working fine the day before, but I now get this error when I attempt to log in:


    Error when logging in - can anyone help? [​IMG]I am still able to log into the computer through my administrator account.

    Is there a way to fix this issue without deleting this user and creating a new user?


    Windows 10 on version 1809 if this may help you.

    :)
     
    FiveDots, Jan 10, 2019
    #1

  2. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jan 10, 2019
    #2
  3. Norton Win User
    Crunchers Helping Crunchers

    @Arjai

    Sounds like your work units were running so slow that they timed out... not sure though

    Check this link on system and memory requirements:

    Help

    Your system is low power so I would suggest only opting in to the 5 projects listed at the top of the memory requirements list (Computing for Sustainable Water thru Computing for Clean Water). You will need to log into World Community Grid to change the project selection listed under My Projects.

    Also, check the amount of available memory in windows task manager

    *** EDIT- post a screenshot of the errors listed... that may help also***

    Mad Shot has some experience with lower power systems- he may have some additional tips beyond these
     
    Norton, Jan 10, 2019
    #3
  4. Error when logging in - can anyone help?

    Error Log Reading


    Hi ankurshaswat.

    Sorry I can't tell from logs but all data appears to be very old. Like September. Here is a list of quick fixes that can help from an MS article.
    https://docs.microsoft.com/en-gb/win...dy_UpgradeTips
    Quick fixes The following steps can resolve many Windows upgrade problems.

    • Remove nonessential external hardware, such as docks and USB devices.
    • Check all hard drives for errors and attempt repairs. To automatically repair hard drives, open an elevated command prompt, switch to the drive you wish to repair, and type the following command. You will be required to reboot the computer if the hard drive being repaired is also the system drive.
      • chkdsk /F
    • Attempt to restore and repair system files by typing the following commands at an elevated command prompt. It may take several minutes for the command operations to be completed. For more information, see Repair a Windows Image.
      • DISM.exe /Online /Cleanup-image /Restorehealth
      • sfc /scannow
    • Update Windows so that all available recommended updates are installed, and ensure the computer is rebooted if this is necessary to complete installation of an update.
    • Uninstall non-Microsoft antivirus software.
      • Use Windows Defender for protection during the upgrade.
      • Verify compatibility information and re-install antivirus applications after the upgrade.
    • Uninstall all nonessential software.
    • Update firmware and drivers.
    • Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process.
    • Verify at least 16 GB of free space is available to upgrade a 32-bit OS, or 20 GB for a 64-bit OS.

    Once you done all of the above could I suggest you follow this tutorial to install the upgrade. While non destructive I would recommend backing up all data off device.

    Repair Install Windows 10 with an In-place Upgrade

    Then repost the logs please.
     
    Caledon Ken, Jan 10, 2019
    #4
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Error when logging in - can anyone help?

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