Windows 10: Error when trying to install printer driver

Discus and support Error when trying to install printer driver in Windows 10 Drivers and Hardware to solve the problem; Hi, really need some help please. Bought a printer Canon Pixma MG2160 and tried to connect to my laptop. Plugged in the USB cable and downloaded the... Discussion in 'Windows 10 Drivers and Hardware' started by AyshaF, Jun 11, 2020.

  1. AyshaF Win User

    Error when trying to install printer driver


    Hi, really need some help please. Bought a printer Canon Pixma MG2160 and tried to connect to my laptop. Plugged in the USB cable and downloaded the latest driver from the official Canon website. The MP and XPS drivers have both downloaded, but when i try to follow the installation instructions, i get an error message that comes up saying:


    ’an error occurred while files were being copied: 0001 0002’


    i’ve literally tried everything but nothing is working. Called canon but they weren’t able to find a solution and said it was a Microsoft problem. Please help me

    :)
     
    AyshaF, Jun 11, 2020
    #1
  2. HAT
    hat Win User

    Can't share printer—getting error message

    Not working... I see the printer, but when I go to add it, I get this messge: "Windows could not connect to the printer (error 0x0000000d)."

    I installed the 32-bit drivers for it and printed something out from the pc the printer is connected to, and I went to the additional drivers page and added drivers for 64-bit, and when I went to add the printer on the other machine, it copied drivers over, but after that I got the error message listed above...
     
  3. Windows 10 update won't install printer driver - Error 0x80240017

    Recently I got a driver update for my HP printer delivered through the Windows 10 updater. It seems that the driver was successfully downloaded but cannot be properly installed, every time I try I'll get the following error:

    The printer is actually a network printer. I checked the driver through the device manager and the newest driver is supposedly already installed. So I went ahead and uninstalled the printer (which is now a problem since I cannot simply add the printer again because I have no access to the network currently) to get rid of the update error, but the error still persists. Troubleshooting the updater also has no effect.

    Now I wanted to check the registry entries (as was suggested here) for the printer in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print but the HP printer doesn't show up any more (maybe uninstalling was too early) and therefore I have no idea what registries I could delete without breaking anything.

    Does anyone have an idea on how to proceed? Maybe even a complete different approach?

    EDIT:

    • the suggested approach in the comments to install the HP driver suite didn't work for me
     
    user190080, Jun 11, 2020
    #3
  4. Error when trying to install printer driver

    error 0X800f0214 when installing printer driver - Microsoft Community

    Hi Plamen,

    It could be the driver is not installed properly or has got corrupted. We would like to ask for additional information. Please provide the following:

    • Which build of Windows 10 are you using? To know about it, hit
      Start, type Winver and then press
      Enter. You could also press Windows Key + R, type
      Winver into the
      Run dialog and press Enter.
    • Aside from installing the printer device, were there any changes made on your computer prior to the issue?
    • Can you tell us what troubleshooting steps have you done so far?

    Furthermore, we suggest that you try to uninstall and reinstall the printer driver and see if the issue persists. We highly suggest to check the website of the manufacturer of the said printer to know the compatible driver for your current
    Windows 10 build.

    As a reference, we also suggest that you check this article to troubleshoot printer problems for Windows 10.

    Looking forward to the requested information and the results of the recommended troubleshooting steps.
     
    PreciousLeb, Jun 11, 2020
    #4
Thema:

Error when trying to install printer driver

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