Windows 10: error while updating to win 11 0xC19001-ox40021

tried all suggestions and reinstalled 3 times still same error 11 0xC19001-ox40021

:)

 

Error Message when updating from Win-7 to Won-10

Bree
I followed your suggestions (2nd Aug 19) for installing Win-10. Made the bootable flash drive successfully through the media creation tool. But when I attempted to upgrade and activate to Win-10 (64 bit) from within Win-7 (Pro-32 bit), I got the following error message:

Error # OxC1900101-Ox20017. " The installation failed in the SAFE_OS phase with an error during BOOT operation"

I read the diagnostics under this error number and carried out the proposed fixes, i.e. update Win-7, uninstall Malwarebyte antivirus, disconnect all external hardware, e.g. printer, scanner, external hard drives. I then tried to repeat the steps to do the upgrade through the Win-10 bootable flash drive as before. Got the same error message.
Appreciate any further comments and suggestions as to (a) what does a failure in the SAFE_OS during boot operation mean, (b) what can I do to solve it. Is this anything to do with the hardware in my computer? I listed these in my first posting above.
Thanks for any help

 

Windows 10 Upgrade Error 11/11/2015

Hi Marianne,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issues with installing the updates, do let us know the following to assist you better:

• Were you able to see any error notification along with the error code?
• What is the make and model of your device?
• Are you able to boot in to the desktop?

This issue might be due to the anti-virus software or corrupted Windows Update Components.

I suggest you to hard reboot the computer and perform the below.

Step 1: Try to eject all the external devices connected to your computer except mouse and keyboard, reboot the computer and check if the issue persists.

Step 2: I suggest you to uninstall the anti-virus software installed on your device and check for the updates.

If the issue still persists,

Step 3: I suggest you to run the Windows Update troubleshooter and check.

Resolves problems that prevents you from updating windows.

Steps:

• Press Windows key and type
  Troubleshooting.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Windows Update to run the Windows Update Troubleshooter
  and follow the on-screen instructions.

For further reference: How to: Troubleshoot common Setup and Stop Errors during Windows 10
Installation

Hope it helps. Kindly update the status of this issue, we will be happy to help you further.

 

0xC19001 - 0x20017 the installation failed in SAFE_OS phase with un error during BOOT phase

0xC19001 - 0x20017 the installation failed in SAFE_OS phase with un error during BOOT phase