Windows 10: error winink - problem wih my Huion tablet pen

Hi everyone, After a recent Windows update, my Huion tablet pen exhibits the following behavior: When Windows Ink is turned on, the pen either doesn't respond or loses pressure sensitivity and click funtionality . Conversely, when Windows Ink is turned off, the pen works, but pressure sensitivity is absent.I'm not sure if the notification in the image is relevant, but I'm providing it in hopes it will help diagnose the problem.Thank you in advance.* Changed to a question* Original title: error winink

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pen tablet install error

Hi,

We need to clarify a few things first for us to better understand your concern about the pen tablet device. Kindly answer the following:

• When did the Huion 610 Pro stop working?
• Were there any changes made on your computer before encountering the issue?
• How are you re-installing the driver for your Huion 610 Pro? Kindly provide us the step-by-step process on how you're doing it.

 

Huion KAMVAS 22 streams my computer display but the pen doesn't work can you help me find what is wrong?

Hi

Welcome to Microsoft community.

I'll help you troubleshoot the issue with your Huion Kamvas 22 pen display. Here are some steps to diagnose and hopefully resolve the problem:

1. Driver Installation:
   
   • Uninstall any existing Huion drivers. Go to Control Panel > Programs and Features, find the Huion driver, and uninstall it.
     
   • Restart your computer.
     
   • Download the latest driver for your Huion Kamvas 22 from the Huion official website. Be sure to download the driver that matches your Windows version.
     
   • Temporarily disable your antivirus software to prevent it from interfering with the driver installation.
     
   • Disclaimer: Temporarily turn off antivirus protection. However, keep in mind that if you do so, your device may be vulnerable to threats. So please turn it on immediately once issue fixed.
     
   • Install the driver with administrative privileges (right-click the installer and select "Run as administrator").
     
   • After installation, restart your computer again.
     
2. USB Connection:
   
   • Check your USB cables and ports. Try different USB ports on your computer, preferably a USB port directly on the motherboard at the back of the computer for desktops.
     
   • If you're using a USB hub or USB-C to USB adapter, connect the tablet directly to the computer instead.
     
3. Pen & Tablet Calibration:
   
   • Open the Huion tablet software you installed and check if the tablet is recognized in the software.
     
   • Calibrate the pen within the Huion software.
     
4. Windows Settings:
   
   • Go to Windows Settings > Devices > Pen & Windows Ink to confirm the settings here are correct and that Windows recognizes the pen input.
     
5. Check Pen Battery/Charge:
   
   • If your pen requires a battery or needs to be charged, make sure it’s properly charged or the battery is in good condition.
     
6. Try on Another Computer:
   
   • Since you've mentioned it's not working on any other computer, this could indicate an issue with the tablet or pen itself. However, ensure that when testing on other computers, you also install the necessary drivers and follow the correct setup procedure.
     
7. Firmware Update:
   
   • Some Huion tablets have firmware updates. Check on the Huion website if there’s a firmware update available for your model.
     
8. Contact Huion Support:
   
   • If none of the above steps work, it may be a hardware issue with the pen or the tablet itself. Contact Huion customer support for assistance. They may have specific guidance for your model or be able to offer a repair or replacement if necessary.
     

When changing to a new computer, differences in hardware and software environments can affect how peripherals work, so it might take a bit of configuration to get everything running smoothly again.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

huion gt-185 tablet drivers

can anyone out there help me with drivers that work with this tablet. The display works but the pen function keeps failing.
I have downloaded the drivers umpteen times from Huion there web site is useless, also i can not find where to get a new pen(even Huion does not respond to these questions).I am desperate to finish some artwork i am in the middle of.
regards Topper.
Huion GT-185 tablet.

Widows 10 insider 200605-1502