Windows 10: Error with opening Word & Excel docs downloaded from email after recent Windows 10 update

Following the recent Windows Update, I now have a problem with opening Word & Excel and possibly other Office documents contained in emails. It makes no difference if I try and open them directly from the email, save them to my hard drive and try to open from Explorer, or open up Word and then try to open the file. The error message is "Word experienced an error trying to open the file. Try these suggestions: Check file permissions / Make sure there is sufficient free memory / Open with Text Recovery converter."

Problem was raised on the forum back in 2015 and the issue is that the downloaded file has been set to "Blocked". Solution is to save file to hard drive, right click & select Properties, then check the "Unblock" file. This is unacceptable as a long-term solution and a fix needs to be issued!

:)

 

Windows 10 installed, any word or excel docs sent by email unable to be opened

Following windows 10 upgrade, a meaasge appears when trying to open word, excel docs sent via email. Message states experienced an error trying to open file. I can still open old files I created previously to upgrade.

 

Cannot open WORD of EXCEL email attachments

• Since switch to Windows 10 from 7 I have not been able to open Word or Excel docs that are attached to emails.
• I get 'This file is corrupt and cannot be opened' or Word experienced an error trying to open this file'
• I cannot save these files although jpeg files can be opened
• I use Windows Live Mail, NHSmail (a secure NHS system) and also TalkTalk webmail for an old Tiscali address
• I have tried DCOMCNFG procedure but this does not change any settings as they are already in the recommended setting
• If I attach a document (Word or Excel) to my own email and then try to open the document (from the e-mail) before sending it the computer comes up with the error statements in 2 above
• The only way around this is if I forward a received email (with attachment) to a friend who then opens the attachment and saves it to memory stick. If I then plug the stick into my computer I can open the document and save it to my computer.
• Please help, I've already wasted a day!

 

Cannot open WORD of EXCEL email attachments

The answer is not helpful. How does one get from the Control Panel in Windows 10 to Microsoft Office in order to "repair" it?

"Upgrading" to Microsoft 10 before it was thoroughly de-bugged may be a major mistake,