Windows 10: errors come up when im trying to open photo shop

error comr up when im trying to open up photo shop

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Photo Shop Elements

Hi Rosas,



Thank you for posting your query on Microsoft Community.



I understand that you are facing the issues with Windows 10. I apologize for the inconvenience caused to you.

Please don’t worry. We will assist you.

The issue could occur if the program is incompatible with Windows 10 or program is corrupt.

Refer to the below steps and check if it helps.

I would suggest to uninstall and reinstall the Photo Shop Elements application in program compatibility mode on the Computer.

Step 1: suggest you to uninstall the Photo Shop Elements application.

1. Type "Control Panel" without the quotes in search box and click on it.

2. Click on Programs.

3. Click on Programs and Features.

4. Right click on Photo Shop Elements from the list and click on Uninstall.

Step 2: Try to run the Program Compatibility troubleshooter and try to install the
Photo Shop Elements application. Check if it helps.

1. Type “Troubleshooting” without the quotes on search box next to
Start Menu and click on Troubleshooting.

2. Click on View All the left panel of the screen and then click on
Program Compatibility Troubleshooter.

3. Then click on Next and follow the instructions.



Reply to us with the information, so that we can assist you better.

Get back to us if you need any further assistance on Windows related issues and we will be glad to help.

 

Unable to open the photos in Photos App

Hello David,

I realize the inconvenience you are facing in opening the Photos in Windows. We will help you.

To assist you better, I suggest you to answer the below questions.

• Are you trying to open the photos in Photo App?
• Are you getting any error messages when you try to open the photos?
• Do you have the copy of those photos and are you able to open those photos?

Please post to us with the information above to help you better.

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.