Windows 10: "Ethernet 2" not connected despite being enabled on my Windows 11 PC

Hi,I have a working ethernet cable plugged into my router and my PC. It says that my Ethernet 2 is enabled but not connected despite the cable being plugged in everything. I have already done a handful of things to solve this issue but no luck so far, such as searching and updating drivers, uninstalling the ethernet device and reinstalling it as well as running commands in my command prompt. I have attached a screenshot of the problem I am facing. Any help would be appreciated.Thank you!

:)

 

New Windows 11 Professional PC not recognized by router with wired ethernet connection?

Hi

Welcome to Microsoft community.

It sounds like you've already taken a thorough approach to troubleshooting the issue. Since you've ruled out many common factors, I'll provide a few more steps you can try to diagnose and potentially resolve the problem of your new Windows 11 Professional PC not being recognized by your router with a wired Ethernet connection:

1. Driver Update and Reinstallation:
   
   • While you mentioned that you installed the Realtek Ethernet driver, it's worth double-checking if there are any updated drivers available from the motherboard manufacturer's website. Sometimes, motherboard-specific drivers can help ensure compatibility.
     
2. Static IP Configuration:
   
   • Try assigning a static IP address to your Windows 11 PC. This can sometimes help in situations where automatic IP assignment is causing issues. Configure the static IP within the Windows network settings and ensure it's within the same subnet as your router.
     
3. Network Reset:
   
   • Open the Windows 11 "Settings" app.
     
   • Go to "Network & internet" > "Status."
     
   • Scroll down and click on "Network reset."
     
   • Follow the prompts to reset your network settings. This will remove and reinstall all network adapters and reset your network settings to their default.
     
4. Driver Uninstallation and Clean Install:
   
   • Uninstall the Realtek Ethernet driver completely.
     
   • Reboot your computer.
     
   • Install the latest driver you downloaded from Realtek or your motherboard manufacturer's website.
     
5. Network Troubleshooter:
   
   • Run the built-in Network Troubleshooter in Windows 11:
     
     1. Right-click on the network icon in the system tray.
        
     2. Select "Troubleshoot problems."
        
     3. Follow the prompts to let Windows attempt to diagnose and fix network issues.
        
6. Consider Another Network Adapter:
   
   • If the issue persists, you might consider getting a separate Ethernet PCIe adapter (a different brand) and installing it in your PC. This can help determine if the issue is specifically related to the Realtek adapter.
     
7. Try a Different Router or Connection:
   
   • If possible, try connecting your PC to a different router or network to see if the issue persists. This can help narrow down whether the problem is related to the PC or the network.
     

Remember that network-related issues can be complex, and the solution might require a combination of steps.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Only on Windows 11 with Lenovo USB-C dock Ethernet not working

Hello ,

Good to see you in Microsoft Community.

Firstly, could you let me know the specific system version (OS Build)? You can check it by pressing Win + X > System > Windows specifications, click “Copy” and paste it in your next reply.

You can follow the steps below:

1. I suggest that you check if the Ethernet adapter is enabled in the Device Manager. To do this, follow these steps:
   
   1. Press the Windows key + X and select Device Manager from the list.
      
   2. Expand the Network adapters section.
      
   3. Look for the Ethernet adapter and check if it is enabled. If it is disabled, right-click on it and select Enable device.
      
2. If the Ethernet adapter is already enabled, try updating the driver for the Ethernet adapter. To do this, follow these steps:
   
   1. Press the Windows key + X and select Device Manager from the list.
      
   2. Expand the Network adapters section.
      
   3. Right-click on the Ethernet adapter and select Update driver.
      
   4. Select Search automatically for updated driver software and follow the on-screen instructions.
      
3. If updating the driver does not resolve the issue, try uninstalling and reinstalling the Ethernet adapter driver. To do this, follow these steps:
   
   1. Press the Windows key + X and select Device Manager from the list.
      
   2. Expand the Network adapters section.
      
   3. Right-click on the Ethernet adapter and select Uninstall device.
      
   4. Restart your computer.
      
   5. Windows will automatically reinstall the driver for the Ethernet adapter.
      
4. If none of the above steps work, you can try resetting the network settings on your Windows 11 computer. To do this, follow these steps:
   
   1. Press the Windows key + I to open Settings.
      
   2. Click on Network & internet.
      
   3. Scroll down and click on Network reset.
      
   4. Click on Reset now and follow the on-screen instructions.
      

If anything is unclear, please do not hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist

 

IP configuration not valid - interference from ethernet adapter?

Solution 1: No Internet Access In Windows 8.1or Windows 10

Step 1:

Go to Device Manager → Network adapters.
Step 2:

Expand it (Network adapters).


Step 3:

Select your network adapter


Step 4:

Right click on your wireless network adapter or Ethernet adapter and then tap “Update Driver Software”.
(in this case your network adopter is Ethernet adopter so tap your Ethernet adapter)
Step 5:

Now on a new window you will need to click on “Browse my computer for driver software”.




Step 6:

Then select “Let me pick from a list of device drivers on my computer”.



Step 7:

Now choose the “Manufacturer’s drivers” from the list of two and then click next.



Step 8:

After the completion of the process just restart your PC and check if the problem is solved or not. If not, goto solution 2.



Solution 2: No Internet Access In Windows 8.1,windows10

Step 1:

Open command prompt.
Step 2:

Just go on hitting the enter after typing the each command.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disable
netsh int tcp set global rss=enabled
Step 3:

Now to check if the settings are disabled type:
netsh int tcp show global
then hit enter.
Step 4:

Now the thing left is just rebooting your system and just check if the problem is solved or not and just give feedback.*chuckle*Thumbs