Windows 10: Ethernet Adapter Problem with my Mom's Desktop Computer

The Ethernet Adapter on my mother's Acer Aspire AXC-603G-UW12 Desktop is always malfunctioning for at least once a day. I have to go in, run the troubleshooter to get it to connect to the internet again. This computer is hardwired to the modem via Ethernet. I have attached a screenshot of what the end results say after the troubleshooter is ran but that is the same message I get after running from each day. I would say it has been going since we got our new CenturyLink Modem which was in November 2020.





Windows 10 Version 20H2

:)

 

Create Ethernet adapter shortcut on the desktop.

Thank you for writing to Microsoft Community Forums.



To create the Ethernet shortcut on your desktop, you can follow the step provided below.



Step: Create Ethernet shortcut on the desktop.

1. Press Windows + R key on your keyboard together.
   
2. Type in ncpa.cpl
   and hit enter.
   
3. You will see all your network adapter.
   
4. Right click on your desired adapter and click on
   Create Shortcut and allow the prompt.
   
5. Or you can drag and drop the network adapter on the desktop that will create a shortcut too.
   
6. You can now right on the shortcut on your desktop and disable and enable internet connection.
   

If you still face the issue, reply to this post with more information.



Hope it helps.

Amit Sunar

Microsoft Community – Moderator

 

IP configuration not valid - interference from ethernet adapter?

Solution 1: No Internet Access In Windows 8.1or Windows 10

Step 1:

Go to Device Manager → Network adapters.
Step 2:

Expand it (Network adapters).


Step 3:

Select your network adapter


Step 4:

Right click on your wireless network adapter or Ethernet adapter and then tap “Update Driver Software”.
(in this case your network adopter is Ethernet adopter so tap your Ethernet adapter)
Step 5:

Now on a new window you will need to click on “Browse my computer for driver software”.




Step 6:

Then select “Let me pick from a list of device drivers on my computer”.



Step 7:

Now choose the “Manufacturer’s drivers” from the list of two and then click next.



Step 8:

After the completion of the process just restart your PC and check if the problem is solved or not. If not, goto solution 2.



Solution 2: No Internet Access In Windows 8.1,windows10

Step 1:

Open command prompt.
Step 2:

Just go on hitting the enter after typing the each command.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disable
netsh int tcp set global rss=enabled
Step 3:

Now to check if the settings are disabled type:
netsh int tcp show global
then hit enter.
Step 4:

Now the thing left is just rebooting your system and just check if the problem is solved or not and just give feedback.*chuckle*Thumbs

 

Issue with Ethernet adapter

Hi,

Thank you for posting the query on Microsoft community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting I would like you answer the following question:

• Are you getting any error message with Ethernet adapter?
• Please provide me the make and model of your computer.

I suggest you to follow the methods below and check:

Method 1: I suggest you to run the network troubleshooter.


Network Troubleshooter

Follow the steps provided below to run the troubleshooter.

• 
  Press Windows + X key.
  
• 
  Select Control panel.
  
• 
  In the search box, type Troubleshooter
  and then click Troubleshooting.
  
• 
  Under Network and Internet.
  
• 
  Click on Network adaptor and Click on Next button.
  

Method 2: Uninstall and reinstall Ethernet driver

Refer the steps below to uninstall device driver:

• 
  Click Start, type Device Manager in the Start search box and hit ENTER.
  
• 
  Click View on the Menu bar and select Show hidden devices.
  
• 
  Locate Network Adapter and expand the same.
  
• 
  Right-click on Ethernet adapter
  and click on Uninstall button to uninstall the driver associated with the device.
  
• 
  Restart the computer and check if the issue persists.
  

Also, download and install the latest network drivers from the manufacturer website and run in compatibility mode.

Please refer the article below:

Make older apps or programs compatible with Windows 10

Note: applies to windows 10 as well.

Please refer the article below:

Fix Wi-Fi connection issues in Windows

Note: applies to windows 10 as well.

Get back to us with the status of your issue. We will be happy to assist you.