Windows 10: Ethernet cable showing up on Task Manager however it is not sending nor receiving information.

I updated to Windows 10 since Windows 7 is no longer supported a couple of days ago. It was running slowly so I edited my computer to lower graphics but higher performance. When I restarted my computer for the changes to happen the Internet connection wasn't working. I checked in the task manager to see if the Ethernet and it did so I went into the Device Manager to see if it was enabled and it was. I restarted the router and computer several times. I bought another Ethernet Cable to see if that was the problem. With the new Ethernet Cable and restarting the router and computer a couple of times and nothing worked. I also did a Network Reset several times. Any ideas on how to fix this problem?

:)

 

Your cable managment

I suggest that you should shows the cable management on the other side too.

 

Your cable managment

Why, no one cares about that side.

 

Ethernet cable settings

Hi Campbell,

Thank you for writing to Microsoft Community Forums.

Please reply to the follow questions to get a better understanding on the issue:

• What is the model number of your laptop?
  
• Do you have a yellow exclamation on the network icon after connecting the cat 7 cable?
  

However, you can follow the troubleshooting steps from
Fix network connection issues in Windows.

Also, I suggest you to check the laptop manual or laptop manufacturer to know whether the Ethernet port of your laptop supports cat 7 cable.

Hope it helps.

Nikhar Khare

Microsoft Community – Moderator