Windows 10: Ethernet connection Error

I am trying to access the internet via ethernet cable directly coming from my ISP but when I connect the cable to the ethernet port it still says ethernet cable is unplugged. but when I run ipconfig on cmd it says ethernet adapter ethernet connected and also show ipv4 & subnet mask. However default gateway is empty. Please suggest how can I connect using the ethernet cable.


Thanks,

:)

 

My reliable ethernet connection no longer works

Hi Marcia,

To better understand the query, please answer the following questions:

• After restarting is your computer in normal mode or not?
• Are you getting any error message?

I suggest you to reset the modem\ router and check if the Ethernet connection works or not.

If still the issue persist then I suggest you to follow the steps from the below article
“Fix network connection issues” and check if it helps.

http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

How to delete an ethernet connection?

Just as title says. I have some old ethernet connections in my list, and I would like to delete it to clean.

Any suggestion?

 

Cannot connect to ethernet no valid ip configuration

We appreciate the information you've provided. We'd like to confirm the results after following the steps on the link provided on our previous post.

Meanwhile, to isolate your concern, we suggest that you check the following:

• 
  If the Ethernet port is clean.
  
• 
  If the end of RJ45 (Ethernet cord) is still intact.
  
• 
  If available, test the RJ45 (Ethernet cord) to your other device and check if issue persists.
  

We look forward to your reply so we can assist you further.