Windows 10: Ethernet disconnects whenever I try to play an online multiplayer game on my PC Windows 11,...

As the title states, whenever I try playing an online multiplayer game, after a few minutes my ethernet stop working and I have to reset my computer in order for it to work. It also cuts out all audio in the computer. The router still works for all other devices even when the ethernet for my PC is down and playing offline games or doing anything else with the internet works as normal on the PC. Also, when this happens, I'm unable to shut down the PC normally via the power options and I have to instead manually turn the PC off.I'm running the most recent version of Windows 11 and have never e

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Cannot connect to multiplayer games being hosted by a computer.

Hi James. I'm Greg, 10 years awarded Windows MVP, here to help you.

Troubleshoot connecting to multiplayer games in WIndows 10:

https://answers.microsoft.com/en-us/xbox/forum/...

https://answers.microsoft.com/en-us/windows/for...

https://answers.microsoft.com/en-us/xbox/forum/...

https://xbox-forums.com/threads/i-cant-play-mul...

https://www.seaofthieves.com/zh-tw/community/fo...

https://www.rockpapershotgun.com/the-best-multi...



Report back results for each step so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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Windows 11 ethernet keeps disconnecting.

My ethernet keeps disconnecting randomly, especially after heavy usage on Windows 11 Pro. It usually stays disconnected until restart.

My components:

• MSI B550 Tomahawk
  
• Ryzen 7 3700x
  
• GTX 1080 TI
  
• DA850 Gold Silverstone – power supply
  
• Patriot Viper 4 Series DDR4 32GB (2x 16GB) 3200MT (PV432G320C6K)
  
• P5 M.2 SSD
  

What have I tried:

• Changed ethernet cable to new one. – I have tried both ethernet ports on MOBO
  
• Reset modem settings and restart modem.
  
• Almost all software tweaks that I have found online – multiple settings (reset network….etc.).
  
• Upgrade network drivers
  
• Completely fresh reinstall Windows 11
  
• Change power supply and SSD drive.
  
• Update BIOS to the latest version.
  

I'm currently considering that the problem might be related to Windows 11 itself, given that my other computer that runs on Windows 10 doesn't encounter the same issues. It could also be an issue with the modem itself or a possible hardware malfunction. Interestingly, when I utilize an external WiFi dongle, the WiFi connection seems to work flawlessly. I'm open to suggestions for potential solutions or fixes.

 

How do I enable multiplayer

Dear Temiloluwa Akinyemi

Thank you for posting in the Microsoft community.

I would like to know what platform or game you are trying to add multiplayer to.

Below you will find the usual settings for adding multiplayer to XBOX or Minecraft.

To enable multiplayer in an Xbox game, follow these steps:

Make sure you have an Xbox Live Gold subscription. Most multiplayer games on Xbox require an Xbox Live Gold subscription to play online with others.

Start the game you want to play multiplayer in.

Look for an option in the game's main menu or settings that allows you to select multiplayer mode or join an online game.

If prompted, sign in to your Xbox Live account.

Follow the on-screen instructions to join a multiplayer game or create a party with friends.

Once you are in a multiplayer game, you can invite friends to join you or join a game with random players.

Enjoy playing with others online in multiplayer mode.

=======================================

To enable multiplayer in Minecraft, follow these steps:

Launch Minecraft on your Xbox console.

Make sure you are signed in to your Xbox Live account.

From the main menu, select "Play" and then choose the world you want to play in.

Once in the world, press the Start button on your controller to open the in-game menu.

Select "Invite to Game" to invite friends to join your world or select "Friends" to see a list of your friends who are currently online and invite them to join.

You can also choose to join a friend's world by selecting "Join Friends" from the main menu.

If you want to join a public multiplayer server, select "Servers" from the main menu and browse the list of available servers to join.

Enjoy playing Minecraft with friends in multiplayer mode!

Best wishes

Shawn Z | Microsoft Community Support Specialist