Windows 10: Ethernet Internet keeps cutting out on PC, not an issue with the router (Win 10)

submitted by /u/sgt_phsco
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:)

 

Internet keeps getting disconnected from the router

Hi,

For us to isolate the issue, we would like to know the following:

• Is the Ethernet cable tightly connected to your PC and router?
• Have you tried using a different Ethernet cable or plugging the cable on a different Ethernet port on your router and PC?
• Have you tried checking the Ethernet cable if there's any physical damage?

Regards.

 

Internet keeps getting disconnected from the router

About 2 hours the internet cuts of on my PC it says that the Ethernet cable is unplugged and I have to go to my router to unplug and plug it in again or restart my pc. pls help. Thanks regardless

 

Windows 10 update and router issues

Hi Gman,

Welcome to Microsoft Community.

Sorry to know that the Internet connection fails to work on Windows 10. I will certainly help you.

Do you get any error message or error code while connecting to Wireless Router?

You might experience network or Internet connection issues in Windows for a number of reasons. Some common issues that can cause these problems are:

• Corrupted or incompatible drivers.
• Network connection settings.
• Hardware or software problems.
• There's interference from other devices.
• Your router and the network adapter in your PC might not work together.

I suggest you to go through the below article and follow the steps given.

Fix network connection issues

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.