Windows 10: Ethernet not connecting to the internet.

I connect to the internet via an ethernet connection through electric powerline modules. It has been running great until a couple of days ago. My computer says that I'm connected with internet access until I run a diagnostic. It says that the connection between your access point, router, or cable modem and the internet is broken. The network gateway is accessible, but windows couldn't receive network traffic from the internet. I have restarted my modem both soft and hard but neither fixed anything. My WIFI connection still works also. cant find solutions that will work yet.

:)

 

Changing internet type on a internet passthrough ethernet connection

Hi SanJ16,



Thank you for writing to Microsoft Community forum.



You may try the following steps on your laptop and check if it works.

1. Open ‘Settings’ and choose ‘Network and Internet’.
   
2. Click on ‘Ethernet’ and tap ‘Properties’ for the network connection.
   
3. Set it to ‘Private’ and turn on ‘Make this PC discoverable’.
   
4. Close settings when finished.
   

Hope it helps,

 

Windows 10 and internet connection

Hi,



Apologies for the late reply.



Since you are able to connect to the internet wirelessly it is just the wires connection which has issues.

It could be either wire which has problems or Ethernet port.

Before you change either of these I suggest you to try the following steps:

Follow these steps to run the troubleshooter.

a. In search Type “Troubleshooting” without quotes in the search box and hit Enter.

c. Select “View all” option from the left panel.

d. Select “Internet Connections” from the list and follow On-screen instructions.



Regards,

 

Internet Connection

• 
  Community
  
  I was not able to work on this issue yesterday ( busy for a 90 year old). This evening I was able to take the steps that were suggested in your email.
  
  When I use “Device Manager” I click “ Network Adapters” I see “ Wifi” but not Eternet in this list. On the “Settings” I click “Wifi” which shows the “On' button.
  

I click” Show available networks”. I wanted to capture the page that is shown, but it will not show. The top line is Network ( connected) but course I have the Ethernet cable connected. Also showing Is Five “ Broadband connections” At the bottom is
“ Network and Internet settings” I hope for your continued help.