Windows 10: EV Signed Application prompted as a Virus in Windows Defender

Hello, Microsoft Windows Defender keeps flagging my application as malicious even though it's signed with an EV certificate. This is really bad as users can not download an use the app, I also paid money and went trough verification process just to get this sorted out. Yet this EV certificate seems to have no effect.Here is the submission. https://www.microsoft.com/en-us/wdsi/submission/b12e218c-90a4-4fd9-b1f1-4d8bd9071a00

:)

 

Windows Defender Not On

Hi,



Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.



I would suggest you to try the below methods and check:

Method 1:

I would suggest you to run virus scan to make sure the computer is free from virus.

The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove virus, spyware, and other malicious software. It works with your existing antivirus software.

Page not found



Method 2:

Turn the Defender on. Follow the below steps:

• In search, type Defender.
• Now make the option ON by moving the slider accordingly.

Method 3: Run the SFC.

Follow the below steps:

• Open Command Prompt.

• Select “Run as Administrator”.
• Type “sfc /scannow” without quotes and hit
  Enter.

Now check for the issue.



Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Which anti-virus application u can suggest me?

Which anti-virus application u can suggest me?

 

Windows Defender realtime scanning will not switch on - it detects another anti-virus product.

Windows Defender realtime scanning will not switch on, and the message suggests there is another anti-virus product present but if there is it does show up in Window 10 UI.

The long story is that I am troubleshooting a problem with application software. The manufacturer suggest removing Bitdefender because there product is incompatible. I thought I would give this a try, if only to element Bitdefender as a cause.

Firstly, I upgraded from Bitdefender 2016 to 2017 to see if that made a difference. The application still failed so I decided to try removal.

• I used the standard uninstall to remove Bitdefender 2017, rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection
• I download the uninstall application for Bitdefender 2017, ran it then rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection
• I checked the file system and all Bitdefender files have been deleted.
• I check the registry and found a couple of references to Bitdefender Wallet, then deleted these.
• I rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection
• I reran the uninstall application for Bitdefender 2017 then rebooted but Windows Defender would not start realtime protection because another product was providing realtime protection.
  

I can find no traces of Bitdefender so I wonder why Windows Defender detects another anti-virus software. I've check other posts but couldn't find additional steps for uninstalling an anti-virus software. Any suggestions?

Moved from Windows 10