Windows 10: Even after deleting my Ngc folder it still shows code code 0x80280013

Discus and support Even after deleting my Ngc folder it still shows code code 0x80280013 in Windows 10 Gaming to solve the problem; I can't use my pin and fingerprint even though I can login using Microsoft account.It would be great if I can get some assistance on this... Discussion in 'Windows 10 Gaming' started by Alex Kade, Sep 13, 2023.

  1. Alex Kade Win User

    Even after deleting my Ngc folder it still shows code code 0x80280013


    I can't use my pin and fingerprint even though I can login using Microsoft account.It would be great if I can get some assistance on this

    :)
     
    Alex Kade, Sep 13, 2023
    #1

  2. Recurring Error Code 0x80280013

    So recently I have been receiving error code 0x80280013 stating my pin is unavailable even after "resolving" issue multiple times previously. I've gone through the steps of deleting to the NGC folder, and also on a later occasion I reset my TPM and then reset my pin; both fixed the pin error but only temporarily. The issues returned after a few days to a week. I did have issues deleting the NGC folder, even after resetting ownership I had to shift+delete and could not just use right click delete option. I'm not sure if that could have any implications. Thanks in advance, I am eager to get this issue resolved.
     
    JDBrantley, Sep 13, 2023
    #2
  3. Received error code 0x80280013 when I try to login with my pin

    When I try to login with my pin, I receive "Something went wrong and your pin isn't available (code: 0x80280013). Restart your device to see if that fixes the problem"

    I have tried deleteing the NGC folder for Windows Hello PIN method but it is still happening.

    Please solve the issue.
     
    Kumar Ayush27, Sep 13, 2023
    #3
  4. Even after deleting my Ngc folder it still shows code code 0x80280013

    Receiving Error Code 0x80280013?

    Hello Carter,

    My name is Hanem, an independent advisor, and I'm here to help you.

    I'm sorry that you are experiencing this issue, and I will try my best to assist you.

    You will likely face the issue if you're using an outdated version of Windows or if there's a problem with the current update. Thee NGC folder can get corrupted for various reasons and cause login errors. The error 0x80280013 can also appear if TPM is disabled on your computer.

    Please follow the steps below for fix:

    https://answers.microsoft.com/en-us/windows/for...

    I hope this is helpful. If you still require assistance, feel free to respond, and I'll be pleased to help.
     
    Hanem Nagi, Sep 13, 2023
    #4
Thema:

Even after deleting my Ngc folder it still shows code code 0x80280013

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  2. Even after deleting my Ngc folder it still shows code code 0x80280013

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    Even after deleting my Ngc folder it still shows code code 0x80280013: I can't use my pin and fingerprint even though I can login using Microsoft account.It would be great if I can get some assistance on this https://answers.microsoft.com/en-us/windows/forum/all/even-after-deleting-my-ngc-folder-it-still-shows/603b06d4-6d52-4614-86c8-c6cd1a13799f
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    in Windows 10 Gaming
    Recurring Error Code 0x80280013: So recently I have been receiving error code 0x80280013 stating my pin is unavailable even after "resolving" issue multiple times previously. I've gone through the steps of deleting to the NGC folder, and also on a later occasion I reset my TPM and then reset my pin; both...
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    in Windows Hello & Lockscreen
    Recurring Error Code 0x80280013: So recently I have been receiving error code 0x80280013 stating my pin is unavailable even after "resolving" issue multiple times previously. I've gone through the steps of deleting to the NGC folder, and also on a later occasion I reset my TPM and then reset my pin; both...
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    in Windows Hello & Lockscreen
    Received Error Code 0x80280013: Hi,When I walk away from my computer. I press Windows + L to lock it. When I go back and try to login with my pin, I receive error code 0x80280013, so I restarted my computer and I was able to log-in, but after re-locking I'm still receiving this error. I restarted my...
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    in Windows 10 Gaming
    Received Error Code 0x80280013: Hi,When I walk away from my computer. I press Windows + L to lock it. When I go back and try to login with my pin, I receive error code 0x80280013, so I restarted my computer and I was able to log-in, but after re-locking I'm still receiving this error. I restarted my...
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    in Windows 10 Software and Apps
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