Windows 10: EVENT 41 Kernel Power after the PC shuts itself down

My issue started 2 weeks ago. The computer would just shut off and would not turn back on via the power button on the front panel. I would switch the power switch on the PSU of then back on and the PC would turn itself on again. There is no BSOD with this error.

It would happen at random. Sometimes back to back or it would go 3 days and it didn't matter what the PC was doing; heavy gaming, 3D modeling, or just sitting idle.

My initial research on Google often mentioned this error with a bad or failing PSU.

So, on 3/19/16 I purchased a brand new EVGA 750 P2 Supernova

Everything was good until just now. I was watching some YouTube videos and she went off.

So, now I am lost at where to look. I'm sure the PSU is good, well, 99.9% sure since it is new.

The only thing I tried was to set the BIOS back to default optimized settings.

I'm considering a full reformat but I am hoping someone may have some other information on this Event Error and things I could try or test.

Below is the error info.

Code: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 3/19/2016 4:49:28 AM Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>3</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2016-03-19T08:49:28.688546300Z" /> <EventRecordID>6276</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>Rapture</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> </EventData> </Event>[/quote]

:)

 

Black Screen

Usually, a bug on your PC causes Kernel critical errors, leading to 41 kernel power critical error. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer
was not shut down cleanly, a Kernel Power Event 41 message is generated. To troubleshoot this issue, we recommend referring to this

link.

Let us know how things goes.

Regards.

 

Windows 10 restarts unexpectedly after Fall Creators Update

Hi,

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was
not shut down cleanly, a Kernel Power Event 41 message is generated.

Kernel power event ID 41 error is sometimes caused by an outdated drivers. To fix it, make sure that you have the latest drivers installed. Having said that, we suggest that you visit the Hewlett Packard's support site to get its the latest driver. Have
it installed and observed if the issue persists.

Let us know how it goes.

 

There are some causes, more than I know, for this issue.
These I do know

• Circuit problem, meaning a component is faulty because the power isn't going proper through it.
• Scheduled task corrupted, this can be ruled out by disabling all non-microsoft tasks with Ccleaner.
• High temperature protection, system protecting itself with a shutdown when a component has reached a certain temperature, this is normally defined in the BIOS,
• The 3.3v, 5v and 12v values are improper,
• Improper seated component, this is almost the same as a circuit problem.

For a first step please check in the BIOS for the 3.3v, 5v and 12v values and let me know what they are.

Please fill in your system specs, this makes it easier for us to look up your system specs to provide better help *SmilePlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. PSU, cooling system and other used stoff are not mentioned in the tool.How to fill in your system specs:

 

Thanks for your response. I have updated my system specs with the info from the Systeminfo app you linked to.

The voltage info you requested is as follows:
3.3v = 3.288v
5v = 4.992v
12v = 12.097v

I await further advice and/or instructions.

I appreciate your time and help.

 

Is there anything in the BIOS that tells the system to shutdown when a certain temp has been reached?

 

Not to my knowledge. I did double check in the UEFI BIOS Utility just in case.

I think that function has been deprecated maybe?

I think modern CPUs or at least most throttle down on their own in order to cool down without having a shut down. I believe it will still shutdown if the temp just skyrockets so fast throttling isn't going to help.

My research shows that on my FX-8350 the throttle point is 70c.

I've never seen it near that high. It usually stays under 40c. Even while doing my graphic design work it fluctuates to above and below 40c. This info is based off the color of the Corsair logo on my Corsair H80i. It is set to be green upto 40c then it turns yellow, and at 60c it would turn red. (Are these temp readings accurate? I assume so but, I can't be positive)

 

Is your system clean of dust?
Is the thermal paste proper done?

 

I made written that in an unclear way. I was just stating that that throttle point is 70c and I have never seen temperatures close to that ever, not even now.

I just woke up and the pc has been on overnight and the temp is 34.6c.

Interestingly, I started this thread right after the last Event 41 incident, and since the time I started this thread, the pc has not done it again. Yet. Like I mentioned, sometimes it's it would happen back to back others it would go a couple days.

Is it at all possible some Windows 10 update could have triggered this somehow in some weird way?

 

My questions stands *Wink

Hard to say, we've done just a few troubleshooting possibilities of many possibilities.
Is there anything you've done meanwhile that hasn't been mentioned?

Please read How to upload files so I can have a better look at your system.

 

No problem.

I built this system last year. All brand new parts of which the core parts are still in use. Those being; motherboard, CPU, and RAM. Also the Corsair H80i closed-door cooler was seated on the CPU at that time and has never been removed. The thermal paste was already on the waterblock/pump combo.

That first build included AN Nvidia GTX 660 TI graphics card and the original PSU which was a Antec TruePower 850 (the PSU I thought was bad and switched out after I started getting the Event 41)

Since the original build, I updated the graphics cards, first to a GTX 780 Classified Edition graphics card and then finally to the current GTX 980ti.

And I added a couple solid state drives as the price per gig dropped.

The insides of the pc are virtually dust free lol. Like, there isn't loose dust piled up or anything like that but there is some. It is the dust that will neither vacuum up or blow off.

 

As you've replaced/added a few things I'm curious if the cables are still proper seated, could you please check that *Smile

 

Sorry for the delay. All cables are secure.

 

Let me know when your system again has shutdown.