Windows 10: Event 41, Kernel-Power. Experiencing multiple random PC crashes everyday. How do I fix this?

I purchased a new Gaming PC few months ago from NZXT. Ever since I got this PC It has a issues where it randomly crashes to a black screen, either I am playing video games, working or not even doing anything but the pc is just on, it just randomly crashes and there is no way to fix it other than restarting the pc using the physical power button. It is really frustrating and annoying. I lose a lot of time and work progress because of this issue. I contacted the NZXT support and they asked me to run different diagnostics and stress tests and send them the results or crash event. I even reinstall

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

restart and kernel-power event

Hi,



The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
down cleanly, a Kernel Power Event 41 message is generated.



Try this, see if it works for you:

• Go to "Settings"
• Select "System"
• Select "Power and Sleep"
• Select "Additional Power Settings"
• Select "Choose what the power buttons do"
• Select "Change settings currently available"
• Ensure that "Turn on fast start up" is deselected (unticked)
• Click on "Save Changes"

Restart your computer after performing the steps.



Let us know if the above steps resolved the issue.

 

New PC randomly restarting, Event 41 Kernel Power

event 41 kernel power is pretty self explanatory its power related 41 only gets triggered due to a sudden loss of power without tripping a stop code or if the system hard resets without a BSOD