Windows 10: Event 7043: The Delivery Optimization service did not shut down

Discus and support Event 7043: The Delivery Optimization service did not shut down in Windows 10 Support to solve the problem; To be more complete: "The Delivery Optimization service did not shut down properly after receiving a preshutdown control." After seeing a few... Discussion in 'Windows 10 Support' started by Qwinn, Dec 23, 2015.

  1. Qwinn Win User

    Event 7043: The Delivery Optimization service did not shut down


    To be more complete:

    "The Delivery Optimization service did not shut down properly after receiving a preshutdown control."

    After seeing a few metadata staging failures, I implemented the fix in the second post at this link:

    http://www.eightforums.com/bsod-cras...-failed-3.html

    I haven't seen those errors since. However, I now see the delivery optimization service error at EVERY shutdown.

    More annoyingly, the Delivery Optimization service is supposed to be the one that downloads windows updates from other PC's. I went into Settings -> Update & Security -> Advanced Options -> Choose How Updates are Delivered and turned that option off. Annoyingly, the service still starts and I still get the error.

    Anyone familiar with why I could be getting this error? No one else has seemed to get this error after applying the fix mentioned above. Googling for this error turns up approximately nothing.

    Also, given that I've turned the "update windows from other PC's" option off, is there any reason not to disable the associated service altogether? If I do so, will it affect normal Windows updates?

    :)
     
    Qwinn, Dec 23, 2015
    #1

  2. Windows Update

    Just tried another update and it failed. I have no idea what that update was because it only was referred to as a "feature update". If I could find out what the ACTUAL update was I could go to the catalog website and download it so that I could test
    the install repeatedly without incurring huge downloads. The only relevant event logged was "The Update Orchestrator Service service did not shut down properly after receiving a preshutdown control. Event ID 7043.
     
    RobertGaragan, Dec 23, 2015
    #2
  3. PteJack Win User
    After Numerous Failed Update Attempts Windows Anniversary 1607 - BITS SERVICE Stops after a Minute

    After setting the BITS Service to Automatic, on ReBoot (shut down to power off and restart), the BITS Service remained set to Automatic, watching the Task manager, it ran for the usual minute and stopped. On refresh of the Services window, the BITS Service
    changed back from Automatic to Manual after it stopped.

    There is one difference in the service run under the PID that BITS associates itself to compared between machines.

    The machine that has the problem (PID 1520) has a DoSvc process running, the machine that doesn't have this problem the DoSvc is Stopped...

    I don't see this Service listed in the Services Window to test if turning off that Service fixes the problem.

    ??

    Thanks

    Edit: Also, the DoSvc description on the good machine reads Data Sharing Service, where the Description on the Broken machine reads Delivery Optimization

    (WTH???) How can the same service have 2 different descriptions?

    Scratch that.... Both read Delivery Optimization as Title. Both are set to C:\WINDOWS\system32\svchost.exe -k netsvcs (Automatic (Delayed Start)) I shut that service down on the Broken machine, Change the BITS Service back to Automatic and Applied the
    setting and restarted the service.

    On Reboot, I found the BITS Service had reset itself to Manual again and remained in Stopped Status. ERRRRR!!!

    This time the Delivery Optimization Service remained Stopped as well on ReBoot.
     
    PteJack, Dec 23, 2015
    #3
  4. Cliff S New Member

    Event 7043: The Delivery Optimization service did not shut down

    Just a shot in the dark, try opening Disk Cleanup and run as admin and delete the Delivery Optimization Files

    Event 7043:  The Delivery Optimization service did not shut down [​IMG]

    Maybe there is a corruption.
     
    Cliff S, Dec 23, 2015
    #4
  5. Qwinn Win User
    A good thought, it was actually 585mb on my system, but sadly still getting the error.

    I also tried disabling Delivery Optimization in Edit Group Policy (Computer Configuration -> Administrative Templates -> Windows Components -> Delivery Optimization, set Download Mode to Enabled and 0 which means disabled) and that didn't stop the error either.

    I note that the startup method for the service is "Automatic (Delayed Start)". I don't mind turning it to disabled, IF it's safe to do so and won't interfere with normal windows updates, but you'd think just turning off the option in settings would disable the service if it wasn't doing something else.
     
    Qwinn, Dec 23, 2015
    #5
  6. Cliff S New Member
    I took a look in task scheduler, but either it is hidden or not there, I suspect the prior.
    I just tried using the "Switch" on/off and looking if a service turned on or off, but there are so many, maybe you want to try, the one that changes is probably the one you want then.
     
    Cliff S, Dec 23, 2015
    #6
  7. Qwinn Win User
    If you look in Task Manager, Services Tab, you'll see it under the name DoSvc. Where you'll see that it's set to start "Automatic, delayed start" is in services.msc. I'm still nervous about disabling the service though, in case it has some core functionality that Windows Update needs even with the whole "download updates from other PC's" turned off.
     
    Qwinn, Dec 23, 2015
    #7
  8. Cliff S New Member

    Event 7043: The Delivery Optimization service did not shut down

    I think I know what you mean, Fix one thing which breaks two things.
    Have you tried running SFC and DISM? Maybe doing that and cleaning out the Windows side by side files and update store might help.

    fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:&Dism.exe /online /Cleanup-Image /StartComponentCleanup&&sfc /scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc /scannow&Dism.exe /Online /Cleanup-Image /StartComponentCleanup /ResetBase&pause
     
    Cliff S, Apr 4, 2018
    #8
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Event 7043: The Delivery Optimization service did not shut down

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