Windows 10: Event ID 14 TPM Errors

I've just contacted riot gaming about this Event ID 14 tpm on my event viewer. I've asked it before and done everything that was told of me to do from microsoft, AMD, and Riot gaming but I can't fix the issue. It only happens if I play Valorant which belongs to riot gaming that causes me to get 100's of Event ID 14 errors of tpm crashing. I just got a email from riot stating they know about it but can't fix it on their hand so I was instructed to contact microsoft. I've this same issue on two different pc that use an AMD CPU both am4/am5.

:)

 

TPM Event error 14

Hi GF. I'm Greg, 10 years awarded Windows MVP, here to help you.

TPM is a BIOS function so do you have the latest BIOS Update and chipset drivers installled from the PC or motherboard manufacturer's Support Downloads web page for your exact model? That would be where to start.

Then clear the TPM:

https://www.nextofwindows.com/how-to-clear-and-...

If necessary here's how to Troubleshoot the TPM and error 14:

https://www.makeuseof.com/how-fix-trusted-modul...

https://docs.microsoft.com/en-us/troubleshoot/w...

How to Fix TPM Device is not Detected?

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.thewindowsclub.com/fix-event-id-14-...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

If none of this works to correct the interface with Windows then contact your PC or motherboard manufacturer as they are responsible for the TPM which is hardware.

If your PC is not still under first year warranty and you cannot extend the warranty, they may still help you, or you can get help in their forums. You can also get specialized help in the best hardware forums Tom's Hardware forums here: Tom's Hardware Forum

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

TPM Event error 14

Ever since I downloaded July 12, 2022—KB5015807 on 7/15/2022 I've been having tpm error 14 spamming in my even viewer when I play Valorant. It only happens when i start up valorant. I've reinstalled windows 10 twice, updated all my bios including amd x570 chipset and nvidia. In my device manager its saying the tpm 2.0 is working properly and no issues in my device security unless i go directly to security processor to see whats in the picture. I can't figure any of this out and ive done everything even reseting my tpm a few times.

 

Constant BSOD - TPM Error (Event ID 15)

Nearly everyday for the past couple of months, I have experienced multiple blue screens. The error code that shows on the BSOD changes every time, some times its IRQL_NOT_LESS_OR_EQUAL, sometimes its SYSTEM_SERVICE_EXCEPTION, etc. However, event viewer shows me a TPM error pretty much every time I blue screen which is as follows: "The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer" (Event ID 15). I don't know what to do. I have tried updating everything I possible can from common windows updates to updating the BIOS, and have ran many full scans for potential viruses. I don't know what is helpful for you guys, so here is a picture of Event Viewer at the time of a recent Blue Screen. As seen in the picture, I will occasionally get that Critical Error of Kernel-Power (Event ID 41) but this does not happen every time I blue screen. Here are my PC specs (if I missed any info please let me know and I will provide it):

• Mother Board: GIGABYTE Z390 Aorus Pro LGA 1151
  
• CPU: Intel Core i7-9700K 8-Core 3.6 GHz
  
• GPU: MSI GeForce RTX 2070 SUPER
  
• RAM: CORSAIR Vengeance RGB Pro 32GB (2 x 16GB)
  
• PSU: EVGA SuperNOVA 850 G5, 80 Plus Gold 850W
  
• SSD: Western Digital WD Black SN750 NVMe M.2 2280 1TB
  
• OS: Windows 10 Pro 64-Bit
  

Also, here are the 5 most recent Minidump files: MediaFire

I have contacted GIGABYTE but they are taking a while to process so I figured I could look for additional help here. Thanks for your time and any help is really appreciated.