Windows 10: Event ID 41 & 125 - Kernel-power issue

Hello,I'm having a issue with my laptop shutting down frequently black screen but laptop still on even on idle event 125 always listed right before shutdown event 41 and Ive Google drive link to window minidump file belowlog 125:ACPI thermal zone \_TZ.THRM has been enumerated. _PSV = 383K _TC1 = 4 _TC2 = 3 _TSP = 10000ms _AC0 = 333K _AC1 = 0K _AC2 = 0K _AC3 = 0K _AC4 = 0K _AC5 = 0K _AC6 = 0K _AC7 = 0K _AC8 = 0K _

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Kernel-Power Event ID 41 Task 63

Hello,

The kernel power event ID 41 error may happen when the computer is shut down, or it restarts unexpectedly.

To help resolve your concern, kindly follow the steps created by Nyima Yonten on this

post.

Do let us know if you need further assistance.

 

Kernel 41 Power issue

Hello,

When the computer shuts down or restarts unexpectedly, the Kernel Power Event ID 41 error occurs. Upon starting a computer running Windows, the system checks whether the computer was properly shut down. If the computer was not properly turned off, a Kernel
Power Event 41 message is generated.

Regarding the error that you're getting, we suggest that you check the solution provided by

AndrewGeraci on this
link.



For more information regarding Windows Kernel power issue, kindly visit this
article.

Let us know how it turned out for you.