Windows 10: Event ID 41/172 - Only occurs when laptop is left running otherwise if in use doesn't...

Discus and support Event ID 41/172 - Only occurs when laptop is left running otherwise if in use doesn't... in Windows 10 Software and Apps to solve the problem; Recently upgraded RAM from 4 to 12GB 4+8GB 2133Mhz, Maybe this is the cause but i want to be sure whether it's because system is underpowered or... Discussion in 'Windows 10 Software and Apps' started by Mohamat_555, Oct 2, 2023.

  1. Event ID 41/172 - Only occurs when laptop is left running otherwise if in use doesn't...


    Recently upgraded RAM from 4 to 12GB 4+8GB 2133Mhz, Maybe this is the cause but i want to be sure whether it's because system is underpowered or something else. -Sometimes it occurs after 1 or 2 hours, otherwise it keeps happening multiple times, restarting over and over again.-For some reason it does not occur when I am using the laptop Even when stressing it and only if I leave it running.-For some reason starting and keeping device verifier on in the background kept it running for longer and it occured only once after couple of hours maybe 6+ hours.-Although Dump FileSomethings I Did

    :)
     
    Mohamat_555, Oct 2, 2023
    #1

  2. Kernel-Power event id 41. BugcheckCode 0

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you aware of any changes made on your PC, prior to this issue?
    2. Is this issue specific while playing a particular game?
    3. Which edition of Windows are you currently using?

    A Kernel Power Event 41 can occur in the following scenarios.

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    I suggest you refer the article on Kernel
    Power Event ID 41
    and follow the steps for the scenario that is causing this error on your PC.

    Additionally, you can refer the article on Windows
    Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows

    and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Oct 2, 2023
    #2
  3. Michelle Vil, Oct 2, 2023
    #3
  4. Event ID 41/172 - Only occurs when laptop is left running otherwise if in use doesn't...

    Windows error event id 41

    Hi Mukund,

    Thank you for posting your query in Microsoft Community.

    The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was
    not shut down cleanly, a Kernel Power Event 41 message is generated. An event 41 is used to report that something unexpected happened that prevented Windows from shutting down correctly. There may be insufficient information to explicitly define what happened.
    To determine what may have happened and to identify a potential resolution, it is important to know what the computer was doing at the time just before the event occurred.

    I would suggest you to set the computer in a clean boot state and check if it helps. Setting the system in a clean boot state will help to identify if any third party applications/drivers or startup items are causing the issue.

    Refer the article and check if it helps.

    https://support.microsoft.com/en-us/kb/929135

    Note: After clean boot troubleshooting steps, follow the section
    "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.

    And you can also provide your feedback in the feedback app.

    Regards.
     
    SujataMoktan, Oct 2, 2023
    #4
Thema:

Event ID 41/172 - Only occurs when laptop is left running otherwise if in use doesn't...

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