Windows 10: Event ID 41 Task (63)

Have this recurring problem....as can be seen on attachments below.
On pressing on switch light shines for 20 seconds then turns itself off without loading Windows.....this I have to do several times before getting any reaction
Have performed chkdsk /f C: and checked memory....finding no faults
Event Viewer reveals the following....

:)

 

Windows 10 crashes and looks of OS in network

This is the event I'm getting in the event log: though it doesn't seem to add any new information:

Event ID: 41

Task Category (63)

Level: critical

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly

 

Dell XPS laptop crashes if mains power removed but battery 100% full and "healthy"

Thanks for your reply, but I still have the problem.

I changed the power setting to 'Balanced' and the troubleshooter didn't find any problems.

I think the Kernel Power Event ID 41, Task Category 63 I have in the Event Log is the key to solving this.

I found a similar thread at
http://answers.microsoft.com/en-us/windows/forum/all/kernel-power-event-id-41-task63/b42b03a7-f3c5-4276-940c-f094608c7a5c

on this form, but that didn't seem to find a solution either.

 

@dencal this is one of those times, where I can't be much help, but would like to make a couple recommendations, that might help others diagnose the problem.
Both window shots have values only on the "Sleep" portions(sleep in progress & sleep transitions)

Try these two tutorials and post the results here.

Power Efficiency Diagnostics Report - Create in Windows 10 - Windows 10 Forums

System Sleep Diagnostics Report - Generate in Windows 10 - Windows 10 Forums

 

Hi Cliff
Two reports....nothing in sleep, but faults in power.
Power report is very large, how to upload it?

 

You could either send it by zipping it, or click on it, to open in your browser, right click select all, and copy it, then use the code tags: # in the forums editor then paste it in.

Here is an example of mine.
I use code tags instead of quote so it puts it in a scrolling box and saves room on the page-
Code: Power Efficiency Diagnostics Report Computer Name DESKTOP-LKDHL7M Scan Time 2016-12-02T15:25:50Z Scan Duration 60 seconds System Manufacturer Hyrican Informationssysteme AG System Product Name Z170A PC MATE BIOS Date 07/13/2016 BIOS Version A.90 OS Build 14393 Platform Role PlatformRoleDesktop Plugged In true Process Count 112 Thread Count 2084 Report GUID {db72c669-93f8-4c28-9621-52cf450ef2fc} Analysis Results Errors Power Policyisk idle is disabled (Plugged In) The disk is not configured to turn off after a period of disk inactivity. Power Policy:USB Selective Suspend is disabled (Plugged In) The current power policy has globally disabled USB selective suspend. Power PolicyCI Express ASPM is disabled (Plugged In) The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off. System Availability Requests:System Required Request The device or driver has made a request to prevent the system from automatically entering sleep. Requesting Driver Instance HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462F971&REV_1003\4&a29ce1a&0&0001 Requesting Driver Device Realtek High Definition Audio System Availability Requests:System Required Request The device or driver has made a request to prevent the system from automatically entering sleep. Requesting Driver Instance USB\VID_046D&PID_0825&MI_02\6&3641a08&0&0002 Requesting Driver Device HD Webcam C270 System Availability Requests:System Required Request A kernel component has made a request to prevent the system from automatically entering sleep. USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name USB Composite Device Host Controller ID PCI\VEN_8086&DEV_A12F Host Controller Location PCI bus 0, device 20, function 0 Device ID USB\VID_04D9&PID_A06A Port Path 6 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name USB Composite Device Host Controller ID PCI\VEN_8086&DEV_A12F Host Controller Location PCI bus 0, device 20, function 0 Device ID USB\VID_E0FF&PID_0005 Port Path 5 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name Logitech USB Camera (HD Webcam C270) Host Controller ID PCI\VEN_8086&DEV_A12F Host Controller Location PCI bus 0, device 20, function 0 Device ID USB\VID_046D&PID_0825 Port Path 2 CPU Utilizationrocessor utilization is high The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization. Average Utilization (%) 6.55 Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer. Device Drivers: Devices with missing or misconfigured drivers can increase power consumption. Device Name Standard PS/2 Keyboard Device ID ACPI\PNP0303\0 Device Status 0x41802400 Device Problem Code 0x18 Device Drivers: Devices with missing or misconfigured drivers can increase power consumption. Device Name Microsoft PS/2 Mouse Device ID ACPI\PNP0F03\0 Device Status 0x41802400 Device Problem Code 0x18 Warnings Platform Timer Resolutionlatform Timer Resolution The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations. Current Timer Resolution (100ns units) 5000 Maximum Timer Period (100ns units) 156250 Power Policyisplay timeout is long (Plugged In) The display is configured to turn off after longer than 10 minutes. Timeout (seconds) 3600 Power Policy:Sleep timeout is long (Plugged In) The computer is configured to automatically sleep after longer than 30 minutes. Timeout (seconds) 10800 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name MSI_ActiveX_Service.exe PID 2456 Average Utilization (%) 1.30 Module Average Module Utilization (%) \SystemRoot\system32\ntoskrnl.exe 0.58 \Device\HarddiskVolume8\Windows\SysWOW64\kernel32.dll 0.19 \Device\HarddiskVolume8\Windows\SysWOW64\KernelBase.dll 0.13 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name NvLedServiceHost.exe PID 7748 Average Utilization (%) 0.71 Module Average Module Utilization (%) \SystemRoot\system32\ntoskrnl.exe 0.57 \SystemRoot\System32\win32kbase.sys 0.03 \Device\HarddiskVolume8\Windows\SysWOW64\nvapi.dll 0.02 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name audiodg.exe PID 7008 Average Utilization (%) 0.71 Module Average Module Utilization (%) \Device\HarddiskVolume8\Windows\System32\RltkAPO64.dll 0.36 \SystemRoot\system32\ntoskrnl.exe 0.11 \Device\HarddiskVolume8\Windows\System32\AudioEng.dll 0.07 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name SpeechRuntime.exe PID 7616 Average Utilization (%) 0.47 Module Average Module Utilization (%) \Device\HarddiskVolume8\Windows\System32\Speech_OneCore\Common\sapi_onecore.dll 0.36 \Device\HarddiskVolume8\Windows\System32\ntdll.dll 0.03 \SystemRoot\system32\ntoskrnl.exe 0.02 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name MicrosoftEdgeCP.exe PID 2404 Average Utilization (%) 0.26 Module Average Module Utilization (%) \Device\HarddiskVolume8\Windows\System32\edgehtml.dll 0.07 \Device\HarddiskVolume8\Windows\System32\Chakra.dll 0.05 \SystemRoot\system32\ntoskrnl.exe 0.03 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name System PID 4 Average Utilization (%) 0.25 Module Average Module Utilization (%) \SystemRoot\system32\DRIVERS\lvrs64.sys 0.09 \SystemRoot\system32\ntoskrnl.exe 0.08 \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3696fe4b96482e60\nvlddmkm.sys 0.04 CPU Utilization:Individual process with significant processor utilization. This process is responsible for a significant portion of the total processor utilization recorded during the trace. Process Name svchost.exe PID 1236 Average Utilization (%) 0.24 Module Average Module Utilization (%) \Device\HarddiskVolume8\Windows\System32\ntdll.dll 0.07 \SystemRoot\system32\ntoskrnl.exe 0.06 \Device\HarddiskVolume8\Windows\System32\combase.dll 0.01 Information Power Policy:Active Power Plan The current power plan in use Plan Name OEM Balanced Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e} Power Policyower Plan Personality (Plugged In) The personality of the current power plan when the system is plugged in. Personality Balanced Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In) The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes. Power Policy:Video quality (Plugged In) Enables Windows Media Player to optimize for quality or power savings when playing video. Quality Mode Optimize for Video Quality Battery:Analysis Success Analysis was successful. No energy efficiency problems were found. No information was returned. Platform Power Management Capabilities:Supported Sleep States Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states. S1 Sleep Supported false S2 Sleep Supported false S3 Sleep Supported true S4 Sleep Supported true Platform Power Management Capabilities:Connected Standby Support Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states. Connected Standby Supported false Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 0 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 4008 Maximum Performance Percentage 637 Lowest Performance Percentage 42 Lowest Throttle Percentage 2 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 1 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 4008 Maximum Performance Percentage 637 Lowest Performance Percentage 42 Lowest Throttle Percentage 2 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 2 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 4008 Maximum Performance Percentage 637 Lowest Performance Percentage 42 Lowest Throttle Percentage 2 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 3 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 4008 Maximum Performance Percentage 637 Lowest Performance Percentage 42 Lowest Throttle Percentage 2 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 4 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 4008 Maximum Performance Percentage 637 Lowest Performance Percentage 42 Lowest Throttle Percentage 2 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 5 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 4008 Maximum Performance Percentage 637 Lowest Performance Percentage 42 Lowest Throttle Percentage 2 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 6 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 4008 Maximum Performance Percentage 637 Lowest Performance Percentage 42 Lowest Throttle Percentage 2 Performance Controls Type ACPI Collaborative Processor Performance Control Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 7 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 4008 Maximum Performance Percentage 637 Lowest Performance Percentage 42 Lowest Throttle Percentage 2 Performance Controls Type ACPI Collaborative Processor Performance Control [/quote]

 

Code: Power Efficiency Diagnostics Report Computer Name MSI Scan Time 2016-12-02T15:04:49Z Scan Duration 60 seconds System Manufacturer Micro-Star International Co., Ltd. System Product Name GE70 2OC\2OD\2OE BIOS Date 08/27/2013 BIOS Version E1757IMS.711 OS Build 14393 Platform Role PlatformRoleMobile Plugged In true Process Count 95 Thread Count 1872 Report GUID {f3e9a3cf-2017-45dd-9a89-787d3bcac74e} Analysis Results Errors Power Policyisplay timeout disabled (Plugged In) The display is not configured to turn off after a period of inactivity. Power Policy:Sleep timeout is disabled (Plugged In) The computer is not configured to automatically sleep after a period of inactivity. System Availability Requests:System Required Request The device or driver has made a request to prevent the system from automatically entering sleep. Requesting Driver Instance HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_146210E7&REV_1003\4&2294e793&0&0001 Requesting Driver Device High Definition Audio Device System Availability Requests:System Required Request A kernel component has made a request to prevent the system from automatically entering sleep. USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name USB Root Hub Host Controller ID PCI\VEN_8086&DEV_8C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_8086&PID_8C2D Port Path USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name Generic USB Hub Host Controller ID PCI\VEN_8086&DEV_8C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_8087&PID_8008 Port Path 1 USB Suspend:USB Device not Entering Selective Suspend This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping. Device Name Realtek Bluetooth 4.0 + High Speed Chip Host Controller ID PCI\VEN_8086&DEV_8C2D Host Controller Location PCI bus 0, device 26, function 0 Device ID USB\VID_13D3&PID_3394 Port Path 1,3 Reason This Bluetooth USB device does not support selective suspend because it is not self-powered. CPU Utilisationrocessor utilisation is high The average processor utilisation during the trace was high. The system will consume less power when the average processor utilisation is very low. Review processor utilisation for individual processes to determine which applications and services contribute the most to total processor utilisation. Average Utilisation (%) 4.40 Platform Power Management CapabilitiesCI Express Active-State Power Management (ASPM) Disabled PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer. Device Drivers: Devices with missing or misconfigured drivers can increase power consumption. Device Name Audio Endpoint Device ID SWD\MMDEVAPI\{0.0.0.00000000}.{89C1ADE0-47F1-46D5-A73C-EF63B7854443} Device Status 0x1802400 Device Problem Code 0x16 Device Drivers: Devices with missing or misconfigured drivers can increase power consumption. Device Name Audio Endpoint Device ID SWD\MMDEVAPI\{0.0.0.00000000}.{5BB3A3C0-7C19-44FD-80D2-2EBF2AEAF5A9} Device Status 0x1802400 Device Problem Code 0x16 Warnings Platform Timer Resolutionlatform Timer Resolution The default platform timer resolution is 15.6 ms (15625000 ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations. Current Timer Resolution (100 ns units) 5003 Maximum Timer Period (100 ns units) 156250 Platform Timer Resolution:Outstanding Timer Request A program or service has requested a timer resolution smaller than the platform maximum timer resolution. Requested Period 10000 Requesting Process ID 7468 Requesting Process Path \Device\HarddiskVolume4\Windows\System32\audiodg.exe Power Policyisplay timeout is long (On Battery) The display is configured to turn off after more than 5 minutes. Timeout (seconds) 2700 Power Policy:Sleep timeout is long (On Battery) The computer is configured to automatically sleep after longer than 30 minutes. Timeout (seconds) 2700 CPU Utilisation:Individual process with significant processor utilisation. This process is responsible for a significant portion of the total processor utilisation recorded during the trace. Process Name avguard.exe PID 2756 Average Utilisation (%) 0.63 Module Average Module Utilisation (%) \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll 0.29 \SystemRoot\system32\ntoskrnl.exe 0.16 \Device\HarddiskVolume4\Program Files (x86)\Avira\Antivirus\msvcr120.dll 0.09 CPU Utilisation:Individual process with significant processor utilisation. This process is responsible for a significant portion of the total processor utilisation recorded during the trace. Process Name audiodg.exe PID 7468 Average Utilisation (%) 0.57 Module Average Module Utilisation (%) \Device\HarddiskVolume4\Windows\System32\AudioEng.dll 0.19 \SystemRoot\system32\drivers\BthA2DP.sys 0.13 \SystemRoot\system32\ntoskrnl.exe 0.12 CPU Utilisation:Individual process with significant processor utilisation. This process is responsible for a significant portion of the total processor utilisation recorded during the trace. Process Name SpeechRuntime.exe PID 5804 Average Utilisation (%) 0.45 Module Average Module Utilisation (%) \Device\HarddiskVolume4\Windows\System32\Speech_OneCore\Common\sapi_onecore.dll 0.34 \SystemRoot\system32\ntoskrnl.exe 0.03 \Device\HarddiskVolume4\Windows\System32\msvcrt.dll 0.03 CPU Utilisation:Individual process with significant processor utilisation. This process is responsible for a significant portion of the total processor utilisation recorded during the trace. Process Name System PID 4 Average Utilisation (%) 0.36 Module Average Module Utilisation (%) \SystemRoot\system32\ntoskrnl.exe 0.17 \SystemRoot\System32\drivers\rtwlane_13.sys 0.06 \SystemRoot\system32\drivers\Wdf01000.sys 0.02 CPU Utilisation:Individual process with significant processor utilisation. This process is responsible for a significant portion of the total processor utilisation recorded during the trace. Process Name sched.exe PID 2456 Average Utilisation (%) 0.22 Module Average Module Utilisation (%) \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll 0.10 \SystemRoot\system32\ntoskrnl.exe 0.06 \Device\HarddiskVolume4\Program Files (x86)\Avira\Antivirus\msvcr120.dll 0.03 Information Platform Timer Resolution:Timer Request Stack The stack of modules responsible for the lowest platform timer setting in this process. Requested Period 10000 Requesting Process ID 7468 Requesting Process Path \Device\HarddiskVolume4\Windows\System32\audiodg.exe Calling Module Stack \Device\HarddiskVolume4\Windows\System32\ntdll.dll \Device\HarddiskVolume4\Windows\System32\AudioEng.dll \Device\HarddiskVolume4\Windows\System32\audiodg.exe \Device\HarddiskVolume4\Windows\System32\rpcrt4.dll \Device\HarddiskVolume4\Windows\System32\combase.dll \Device\HarddiskVolume4\Windows\System32\rpcrt4.dll \Device\HarddiskVolume4\Windows\System32\combase.dll \Device\HarddiskVolume4\Windows\System32\rpcrt4.dll \Device\HarddiskVolume4\Windows\System32\ntdll.dll \Device\HarddiskVolume4\Windows\System32\kernel32.dll \Device\HarddiskVolume4\Windows\System32\ntdll.dll Power Policy:Active Power Plan The current power plan in use Plan Name OEM Balanced Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e} Power Policyower Plan Personality (On Battery) The personality of the current power plan when the system is on battery power. Personality Balanced Power Policy:Video Quality (On Battery) Enables Windows Media Player to optimise for quality or power savings when playing video. Quality Mode Balance Video Quality and Power Savings Power Policyower Plan Personality (Plugged In) The personality of the current power plan when the system is plugged in. Personality Balanced Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In) The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes. Power Policy:Video quality (Plugged In) Enables Windows Media Player to optimise for quality or power savings when playing video. Quality Mode Optimise for Video Quality Battery:Battery Information Battery ID MSIPC-VP-BP77 Manufacturer MSI Serial Number Chemistry LION Long Term 1 Sealed 0 Design Capacity 48840 Last Full Charge 46598 Platform Power Management Capabilities:Supported Sleep States Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states. S1 Sleep Supported false S2 Sleep Supported false S3 Sleep Supported true S4 Sleep Supported true Platform Power Management Capabilities:Connected Standby Support Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states. Connected Standby Supported false Platform Power Management Capabilities:Adaptive Display Brightness is supported. This computer enables Windows to automatically control the brightness of the integrated display. Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 0 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2401 Maximum Performance Percentage 100 Lowest Performance Percentage 33 Lowest Throttle Percentage 33 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 1 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2401 Maximum Performance Percentage 100 Lowest Performance Percentage 33 Lowest Throttle Percentage 33 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 2 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2401 Maximum Performance Percentage 100 Lowest Performance Percentage 33 Lowest Throttle Percentage 33 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 3 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2401 Maximum Performance Percentage 100 Lowest Performance Percentage 33 Lowest Throttle Percentage 33 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 4 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2401 Maximum Performance Percentage 100 Lowest Performance Percentage 33 Lowest Throttle Percentage 33 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 5 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2401 Maximum Performance Percentage 100 Lowest Performance Percentage 33 Lowest Throttle Percentage 33 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 6 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2401 Maximum Performance Percentage 100 Lowest Performance Percentage 33 Lowest Throttle Percentage 33 Performance Controls Type ACPI Performance (P) / Throttle (T) States Platform Power Management Capabilitiesrocessor Power Management Capabilities Effective processor power management enables the computer to automatically balance performance and energy consumption. Group 0 Index 7 Idle State Count 2 Idle State Type ACPI Idle (C) States Nominal Frequency (MHz) 2401 Maximum Performance Percentage 100 Lowest Performance Percentage 33 Lowest Throttle Percentage 33 Performance Controls Type ACPI Performance (P) / Throttle (T) States[/quote]

 

Could you put the code tags around your text, it is easy to handle then.( less scrolling)
Use Edit and put the code tags around your text.

 

Not sure how to do this...could you give precise instructions.

 

Just use the code tags as below

Attachment 112219

You will get a

Code:

and put the text between the code tags as this.

Code: put the text between the code tags as this[/quote]

 

Code:

put the text between the code tags as this

 

I think I have stumbled upon what might have caused this problem, Windows audio endpoint builder still running.
Prefetch being overloaded....over 300 entries, many cross referencing. have deleted most as they are supposed to be restricted to max 128 entries, see att
Everything is loading much faster.....lets hope that solves this problem....fingers crossed.

 

Lots of help but have not got a clue....I understand #....#
Do I open the report then select "all and copy."?
"Copy and paste."?
Or something different?

 

If ending the windows audio endpoint builder is not the solution or it returns.

I notice that you are using the balanced power settings. This is the recommend setting by windows.

But you could change the power settings to high performance and see if this helps with your power problems.
Or you could even made a customized powerplan.

For more info and steps see How to disable power management settings in Windows | WD Support

 

Use the edit button of your post (the post with the report)

I would use keyboard shortcuts/hotkey

( put with mouse cursor before your text)
1. ctrl and A
2. ctrl and X
3. click on #
4. ctrl and V