Windows 10: Event ID: 41 Troubleshooting

Hello. A computer at the company I work for has been shutting down on its own when the user goes to lunch. When she comes back, all of the applications she was using have been closed and she has lost work because of it. The error given each time the computer is forced to restart is the same: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." The event ID is 41.The computer

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Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Iis there a troubleshooter for event ID 41

Two cases for event ID 41:

1. The computer bugchecks with a Blue Screen of Death.

2. The computer restarts unexpectedly.

Please share the System logs with us. All steps here:

http://www.yourwindowsguide.com/2017/12/how-to-...

 

event 41

Hello,

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. Having said that, we highly suggest performing the troubleshooting steps in this article:

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.

If you have any other questions or concerns, feel free to share them with us here. Your input is very much welcome in our Community.