Windows 10: Event log and blue screen

Hello, I have a Dell G15 5520 and I've been experiencing occasional blue screens for months. I would like to know if anyone can analyze the event log and give me any clues or solutions, thank you.https://drive.google.com/file/d/1I-I_-RtCHAH0K6NU0k8NM7PEdwVyjKPY/view?usp=sharing

:)

 

Blue Screens

Hello,

DRIVER_IRQL_NOT_LESS_OR_EQUAL is usually caused by a driver that tried to access an address that is pageable while the Interrupt Request Level (IRQL) is too high. Usually, the driver that caused the blue screen is shown in the blue screen error. May we know
if there are any when the blue screen appears?

If nothing shows, you can check the System Log in Event Viewer for additional error messages that might identify the device or driver that is causing the blue screen. Kindly check Event Viewer if there is a driver listed in the System log. Here's how:

• Press the Start button, then type event viewer
  and select Event Viewer in the search results.
• In Event Viewer, expand System, then search for logs that occurred when the blue screen appeared.

We look forward to your response.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

I Am Getting this error 10016, blue screen, and Freezes

Hi,

The error message that you're getting are recorded event logs that doesn't have permissions to the DCOM components. These event logs can be safely ignored. If you keep getting blue screen errors, we suggest that you follow the troubleshooting steps provided
in this
article on how to resolve it.

Let us know how it goes.