Windows 10: event log crash

my pc keeps freezing, without any blue screen and gets stuck on whatever image is on the screen. this is the event viewer log. what do i do?- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /> <EventID>17</EventID> <Version>1</Version> <Level>3</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCr

:)

 

Computer crashing on log-in

Hi, I'm having issues with a crashing computer in an enterprise environment.

I'm trying to upgrade a certain user's laptop to a more recent model, but as this particular user has a vast amount of programs and configurations, I've opted to use Veeam to clone from his old laptop (Dell Precision 3541 running Windows 10 21H2 OS build 19044.2006, Feature experience pack 120.2212.4180.0) to the new laptop (Dell Latitude 5530, Brand new out of box). The clone process went smoothly, but immediately upon logging in, I am faced with this problem:

As soon as valid user credentials (Local or Domain) are entered in and submitted (to the main windows logon screen) it will load for approximately 1 second before freezing up for about 2 seconds, before finally forcibly terminating in a BSOD (INTERNAL_POWER_ERROR). The laptop will then reboot, and at that point the steps can be followed exactly the same. Can't log in.

However, safe mode works fine. I can log into any user account with no issues.

Steps I've tried:

• Logging in without network (Cached credentials or local account)
  
• Disabling TPM
  
• All possible startup settings (Low resolution video mode, driver signature enforcement, etc)
  
• Removing device and uninstalling drivers for ALL possible devices in device manager while booted in safe mode
  
• DISM and SFC
  
• Removing our antivirus from the original laptop and re-cloning
  
• While in safe mode, running all startup programs one by one - None crashed the system
  
• Confirming the old laptop is working perfectly fine
  

Event log shows no errors at the time of crash; there is a gap in events from when it crashes to when it starts back up. I've attached a custom view of the last hour of events; the most recent crash occured at 10/20/2022 11:43:00 AM (Note the gap in events at this time). I've verified that there are no other event levels containing events in this gap.

Any ideas would be greatly appreciated. I really don't want to have to rebuild this user's system from the ground up, as it's gonna be a far bigger pain then dealing with the BSOD.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Games have been crashing, my PC isn't stable.

if temps remain in check I would suggest diving into windows event logs to see what kind of system interrupts and errors you generate around these crashes. It will point us in the right direction