Windows 10: Event Log Online Help URL Redirect

Discus and support Event Log Online Help URL Redirect in Windows 10 Support to solve the problem; Is there a good working redirect for this that works? 57113 Discussion in 'Windows 10 Support' started by tazmo8448, Jul 22, 2016.

  1. tazmo8448 Win User

    Event Log Online Help URL Redirect


    Is there a good working redirect for this that works?

    :)
     
    tazmo8448, Jul 22, 2016
    #1

  2. Event Viewer

    What is the current URL for the Event Viewer Online Help redirect in Windows 10?
     
    fkowalski3, Jul 22, 2016
    #2
  3. RobMilk Win User
    Troubleshooting and Windows 10 Help

    Joseph,

    The actual original question is why the Event Viewer hyperlink ALWAYS fails to work in Windows 10. The exact error about Windows Media Player is just an example, but it isn't the point of the discussion.

    The root cause is that Microsoft has not fixed the event log online database.

    Steps to reproduce:

    * Open event viewer

    * Choose any event

    * Click on link to "Event Log Online Help"

    Result: Redirected to the Microsoft error page "the page you requested cannot be found"

    I can reproduce the same event viewer problem on a BRAND NEW install of Win 10 1709. Open event viewer, choose any event, then click on "Event Log Online Help". Click "Yes" and a URL like this is opened:

    https://go.microsoft.com/fwlink/eve...=Microsoft-Windows-AppModel-Runtime&LCID=1033

    This URL fails to open and redirects to a Microsoft "Page Not Found" general error page.

    This has been discussed in TechNet and other Community Forum posts multiple times since the release of Windows 10 15xx several years ago. 3 years later and it still isn't fixed. See for example:

    Windows 10 Event Log Online Help not working
     
    RobMilk, Jul 22, 2016
    #3
Thema:

Event Log Online Help URL Redirect

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