Windows 10: EventID 41 Problem

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-Kernel-Power" /> <EventID>41</EventID> <Version>9</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2024-04-26T20:18:23.2775333Z" /> <EventRecordID>6255</EventRecordID> <Correlation />w <Execution ProcessID="4" ThreadID="8"

:)

 

EventID 41 Seemingly Driven By WUDFRd.sys

Been having problems with EventID 41 on a Dell 2-in-1. Sent back three times with Dell changing the motherboard twice and battery/internal wiring this last time. Seemingly the system is improved, yet in last two weeks the critical error and shutdown again
happened a number of times. When doing my own research see the issue occurs at the same HH:MM:SS as an EventID 219. Each time the error states:

The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&0.

I do see that the driver wudfrd.sys is in the folder. This same EventID 219 occurs each time the USB Western Digital My Passport SSD is connected. Generally these do not result in an EventID 41 and forced system shutdown.

I called Western Digital which suggested it is a Windows issue. Thank you in advance for the solution.

System: Windows 10 Home

 

My PC crash eventID 41/Kernel-Power

 

My PC crash eventID 41/Kernel-Power

There are times when the screen goes black, and I have to restart to open the PC again. In event viewer am error EventID: 41 and Source: Kernel-Power. It happened to me three times today while playing Resident Evil 4 - Remake. Please help me!