Windows 10: Ever since the Win11 update, my laptop goes into diagnostic mode if peripherals are plugged...

Discus and support Ever since the Win11 update, my laptop goes into diagnostic mode if peripherals are plugged... in Windows 10 Gaming to solve the problem; Why would my laptop not boot up with peripherals plugged in? It boots up fine with everything unplugged....and it works if I've booted up and THEN plug... Discussion in 'Windows 10 Gaming' started by Emily Fleek, Apr 8, 2025.

  1. Ever since the Win11 update, my laptop goes into diagnostic mode if peripherals are plugged...


    Why would my laptop not boot up with peripherals plugged in? It boots up fine with everything unplugged....and it works if I've booted up and THEN plug them in...but that's a pain!

    :)
     
    Emily Fleek, Apr 8, 2025
    #1
  2. Geethu B Win User

    Laptop Screen goes dark when I Plug in or plug out.

    Hi Haifz,

    Thank you for contacting Microsoft Community. I understand that your laptop screen goes black while plugging the charger.
    I will surely help you to fix this issue.

    To understand the issue better, let me know what is the model number of the laptop?

    This issue could have occurred due to these reasons:

    • Outdated or corrupt driver.
    • Missing Windows Updates.

    Try the steps listed here:

    Method 1:

    I suggest you to install all the available Windows Updates and check if it helps.

    Method 2:

    If the issue persists, I suggest you to download and install all the latest device drivers including graphics and chipset driver from the computer manufacturer website.

    http://support.asus.com/download/Options.aspx?SLanguage=en&type=1

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Apr 8, 2025
    #2
  3. ozan0053 Win User
    Laptop goes to sleep mode after plugging in charger

    Hello.

    I have a ASUS X550C laptop. The original charger broke, so i bought a charger for it at my local market (the brand is "Innergie"), which also works for ASUS laptops. Now since i got this charger, i was experiencing issues where my laptop would randomly go to sleep mode, however, i resolved this issue by turning computer on, removing the charger, and plugging it back in. That seemed to fix it. However, recently, this method stopped working. My computer runs completely fine when it is unplugged, however, when i plug it in, i get a "Low battery" warning (even though i HAD 72% battery), and the laptop immediately goes to sleep mode. Trying to turn it on is useless. It will only turn on if the charger isn't plugged.

    Any advice?

    PS: I have already changed all my power & sleep options. Everything is set to "Never".
     
    ozan0053, Apr 8, 2025
    #3
  4. Ever since the Win11 update, my laptop goes into diagnostic mode if peripherals are plugged...

    Use peripherals in monitor mode

    I am using a laptop and desktop pc running windows 10, and ocassionally I use the desktop in monitor mode as an extended display for the laptop (connected via HDMI). However, I need to unplug the keyboard and mouse receiver from the desktop and plug it
    into the laptop to get them to work. Are there some settings I could change to allow the laptop to use any peripherals connected to the desktop when in monitor mode?
     
    Catchyviddy, Apr 8, 2025
    #4
Thema:

Ever since the Win11 update, my laptop goes into diagnostic mode if peripherals are plugged...

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    Laptop goes to sleep mode after plugging in charger: Hello. I have a ASUS X550C laptop. The original charger broke, so i bought a charger for it at my local market (the brand is "Innergie"), which also works for ASUS laptops. Now since i got this charger, i was experiencing issues where my laptop would randomly go to sleep...