Windows 10: Ever since v 1903 update My PC shuts down when it goes to sleep mode.Help!!

Windows 10 V1903 desktop computer- Ever since v 1903 update My PC shuts down when it goes to sleep mode. Every time I have to restart it. this is driving me nuts. Any takers?

:)

 

PC shuts down after trying to wake from sleep mode.


After my Win 10 PC goes into the sleep mode and I try to wake it, the PC just shuts itself down.
I have not tried much of anything to fix this. Any suggestions ?
Thanks

 

Sleep mode

Hi,

This issue with sleep mode could have happened due to corrupted or outdated drivers. To resolve your issue, we suggest that you update your drivers. You can follow the steps provided in this

article.

If the issue still persists, we also suggest that you change the settings in your Windows 10. You can follow the steps provided in this

article. This will give you steps to shut down, sleep, or hibernate your PC.

Update us with the result so we can further assist you.

 

PC goes into sleep mode

Hi,

Thank you for posting your query on Microsoft Community.
I completely understand your concern and feel sorry for the inconvenience this has caused.

Before we proceed, I need more information to help you better:

• What is your present user account profile type? (Microsoft account or local account)

I suggest you to sign out from the current user account, restart the PC and login to the either administrator account or the Microsoft account to check, if that helps.

This issue may occur, due to some corruption or incorrect settings in your computer power settings.

As per your post, you say "but have set the "Turn off the display" to 30 minutes and the "Put the computer to sleep" to 30 minutes.", let's ensure to set these 2 settings to "never" to check, if that helps.

Also, I suggest you to follow these methods below, to fix your issue:

Method 1:

Power troubleshooter:

You can run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering sleep
mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

1. Type troubleshooter in the search box and then press Enter.

2. Select Troubleshooting. Click on view all and select Power.

3. Click next and follow the on-screen instructions.

If the issue still persists, follow the method 2.

Method 2:

If the issue persists, I suggest you to
restore the power plans to default and check if it helps.

Step 1: Reset and restore the power plans to default:

• Right-click on Start button
  and click on Command Prompt (Admin).
• In the command prompt, type powercfg –restoredefaultschemes
  and hit Enter.
• Exit command prompt.

Disclaimer: This would reset the power plan settings to default. Any customized power plans are would be removed.

Step 2:Once the power plan is reset to default, you may create a
new power plan and customize the same according to your needs.

Power plans: Frequently asked questions

http://windows.microsoft.com/en-us/windows-8/power-plans-faq

Note: Applies to Windows 10.

Try to refer to the suggestions given by Eeshwar Kumar replied on October 26, 2015, to fix your issue.

Computer goes to Sleep mode automatically

Also, I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Windows Update may have updated drivers available that may be relevant to your current issue. Many times, updated drivers are listed in the "Optional" section of Windows Update. Install any pending updates on the pc to check if that helps.

Please feel free to contact us, if you face any issues with Windows.



Thank you.