Windows 10: every time i redo my drivers it crashes then the gpu is disabled in the device manager

i have just got a new gpu, it is a rx 6700xt. it was fine after first setup updated drivers correctly. but now i keep crashing randomly and when i reboot my display adapter in the device manager is disabled. i do not understand this and google is not helping. i have used ddu and redone a fresh driver install and same issue

:)

 

GPU Drivers Crash Entire System Instantly. Multiple GPU's Tested

Hello,

I'm hoping for some advice. As the title suggests, I have a strange issue with my system. Last week while playing a game, my computer randomly crashed. Over the weekend it progressively got worse to the point where it would crash anytime the drivers for the GPU got updated. Thinking it was a faulty GPU (I had an old 970) I bought a new AMD 9700 XTX, however, I've run into the same problem. The computer runs completely fine until I enable any driver that isn't the Microsoft Basic Display Driver. Once enabling the driver for either GPU the system immediately crashes and the system can only be rebooted after going into safe mode and disabling the driver or using a system restore. Device viewer sometimes does not show the PCIE device (in this case the GPU) and then sometimes does show it correctly. However, it always recognizes something is in the port. To me this could be a faulty Mobo or drivers not being installed after a fresh windows install.

What I've tried so far with no luck:

• Fresh clean installs of Windows 10/11 twice
  
• Rolling back drivers
  
• Trying two different GPUs
  
• Running Memtest 64 for 3-4 hours (no errors)
  
• Turning off PBO and other similar features.
  
• Visually inspecting the mobo for obvious damage of which I see none
  

I only have one PCIE port (mini ITX board) so I can't test other slots, unfortunately. Reliability History and Event Viewer both say the same thing: "System Thread Exception Not Handled. What failed: (the driver I enabled be it AMD or Nvidia)". Other than this, there are no problems with the system. Any ideas about what the issue could be? MOBO or maybe PSU? The PSU is very strong as it's less than one-year-old Corsair SFF 750 W Platinum. I also don't game heavy by nature of not having a ton of time and, up until a week ago, only having a 970 GPU which simply isn't capable of anything too demanding these days.

Any ideas would be very much appreciated. My specs are below:

• Windows 11 Home
  
• AMD 3700X (no overclocking at all)
  
• Aorus X570i Mother Board
  
• AMD 7900 XTX (or 970)
  
• 500 GB NVME SSD and 250GB SATA SSD (I tried installing the OS on both in case of MOBO issues)
  
• 16 GB 3600 RAM
  
• 750W Platiunum Corsair SFF PSU
  

 

Crash Problems

Chuck ur gfx card in.
Goto device manager, right click and click uninstall drivers.
Then reinstall the latest drivers.

 

Device Manager Un-Hiding Hidden Devices

When you connect a plug and play device, Windows Plug and Play manager detects it, finds and installs the driver. Device Manager lists the device with a solid icon.

The driver is only removed when you uninstall the device, not simply by disconnecting the device. When the device is disconnected, its driver is still installed. By default, Device Manager only displays connected devices. When you show hidden devices, note the Bluetooth icon you see is semi-transparent (not opaque). That indicates a "non-present" device. Sometimes also called a "ghost" device. The driver is still installed but the device is not currently detected (i.e. not connected).

Device can be disconnected when

• Device unplugged (e.g. removing a USB device)
• Turning a device OFF
• Disabling the device in BIOS (then windows won't detect it) or
• Device failure

So

• Check BIOS as suggested
• Check board connections
• Can b/t be turned off by a switch? or keyboard combination?

Also possible the b/t h/w failed