Windows 10: every time I restart my computer there is a file created

I try to delete those files but when I restart it again, it appears again, It created an Extention in every browser on my computer, is this a virus?the extension looks like this

:)

 

computer randomly restarts multiple times

Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• 
  When does the system exactly restart? Please elaborate.
  
• 
  How did you upgraded to Windows 10 through Windows update or Windows 10 ISO?
  

Let’s try simple steps and check if this helps. Follow the below steps.

Method 1.

I suggest you to check the settings, if the automatic restart is set on the system.

• 
  Open file explorer and click on Computer on the top pane.
  
• 
  Click on System properties and click on
  Advanced system settings.
  
• 
  Now click on Advanced tab and click on
  Settings button on Startup and Recovery option.
  
• 
  Uncheck on Automatically restart.
  

If the issue still persist try the below methods.

Method 2.

I suggest you to boot the system in Clean boot state and check if the issue still persist.
Clean boot process will help you determine which third party program/app that is causing this issue. It could be some other application or programs, which runs on the computer at the background, leading to this issue. Please visit the below link
on how to perform Clean boot.

How to perform a clean boot in Windows

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Computer Not Working

Hi,

Failure to access the Start menu and missing icons can be caused by a corrupted user profile. To isolate your concern, we suggest that you perform the following steps to trigger
Safe Mode through the Windows Recovery Environment (WinRE) option and create a new user account. To do this, follow the steps below:

• Improper shutdown process
  • Turn on your computer. When the Windows logo is visible, unplug the power source of your computer. Perform this step three times.
  • On the fourth time that you turn on your computer, just simply wait for the
    Windows Recovery Environment (WinRE) window to appear.
• On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings and click
  Restart.
• Once your computer restarts, you will see a list of options. Press the
  F4 key to start your computer in Safe Mode.

Once you were able to access Safe Mode, we suggest that you follow the steps provided on this
link on how to create a local user or administrator
account in Windows 10. By doing this, we may identify if this is an account related issue. The link also contains all the necessary information including the step on how to set up a new account in Windows 10.

Give us an update with the outcome.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.