Windows 10: Every time I try running Genshin Impact, it will open and will get all the way to the...

Processor: 13th Gen IntelR CoreTM i5-1335U 1.30 GHzRAM: 16.0 GB64-bit operating system, x64-based processorAcer Aspire 5 15GPU - Intelr Irisr Xe graphics

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Genshin Impact

Is my genshin impact account still safe if i stay on windows 10 and never upgrade to windows 11? But someone says "No. If you are running the game on an unsupported, outdated, or end of support system, you will always run the risk of losing not only your Genshin account, but every thing else you have logged into and saved on that device. That’s why it’s always highly recommended to keep your devices as up to date as possible, unless you want to expose your system to countless security and privacy issues."

 

BSoD when opening genshin impact

Blue screen appears and restart my laptop every time I try to open genshin impact. I was able to play without any issues until yesterday (when BSoD started appearing), even though my gaming laptop should be capable of processing a game like this. What could be the hardware issue of my laptop and how do I fix it?

 

Unable to Run Genshin Impact Game

So I've been trying to run a game called "Genshin Impact" on my Windows 10 pc. Whenever I try to run it , it always shows " MSVCP140.dll was not found". I also reinstalled the game a couple times and it would not work. I searched up a few things ,and it
seemed that I had to download the Microsoft Visual C++ 2010 x64 Redistributable and the x84 Redistributable. I then installed the game and tried to run it but same problem is still happening. What should I do?