Windows 10: every time I try to add a Microsoft account and the access it says that the account or...

Discus and support every time I try to add a Microsoft account and the access it says that the account or... in Windows 10 Software and Apps to solve the problem; I'm trying to add a new user to a PC. I create a new user and a @outlook email address for the user then when I try to login as that user, I get an... Discussion in 'Windows 10 Software and Apps' started by Scottle - Australia, Oct 13, 2024.

  1. SCOTTLE - AUSTRALIA
    Scottle - Australia Win User

    every time I try to add a Microsoft account and the access it says that the account or...


    I'm trying to add a new user to a PC. I create a new user and a @outlook email address for the user then when I try to login as that user, I get an error it says that the account or password is incorrect. I have done this 3 times with three different new email accounts and each time it results in the same issue.

    :)
     
    Scottle - Australia, Oct 13, 2024
    #1
  2. ZAKIN
    Zakin Win User

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown every time I try to add a Microsoft account and the access it says that the account or... :(
     
    Zakin, Oct 13, 2024
    #2
  3. SAM02
    sam02 Win User
    App store and Microsoft account


    Thank you for the advice

    I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store
     
    sam02, Oct 13, 2024
    #3
  4. KARI
    Kari Win User

    every time I try to add a Microsoft account and the access it says that the account or...

    Change Microsoft Account Details in Administrator Account


    Hi Daryl, welcome to the Ten Forums.

    It's quite easy in fact, simply switch the account in question first to a local account, then switch back to a Microsoft account, this time using your wife's MS account credentials.

    Tutorials:
    Notice that before doing this you need to remove the new additional MS account on the PC, the one you created with her credentials. Windows allows only one user account for each email address, if the new account exists you cannot switch the original administrator account to an MS account using the same email address. Tutorial: User Account - Delete in Windows 10 - Windows 10 Forums
     
    Kari, Oct 13, 2024
    #4
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every time I try to add a Microsoft account and the access it says that the account or...

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