Windows 10: Every time my laptop got locked, it was getting a "system has rebooted without cleanly...

Please help me. I have encountered several BSOD on my laptop when it was idle in locked screen or sometimes when I turn on my laptop. I had reinstalled my laptop, checked using memory diagnostic but no error was found, updated the driver from lenovo manufacturer.But the problem still persists.Here I attach the specification, bug check, and the dump file analysis.My laptop isLenovo IdeaPad Gaming 3iRyzen 7 6800AMD RadeonT 680M - 500 MBRTX 3050 - 4 GBRAM upgraded to 16 GBDump file creation failed due to error during dump creation. BugCheckProgres

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System rebooted with out cleanly shuting down

Hi David,

Thank you for posting the query on Microsoft Community.

I suggest you to try the steps provided below and check if it helps.

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first":

https://support.microsoft.com/en-us/kb/2028504

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Error: "The system has rebooted without cleanly shutting down first" on Windows 10

Hi Anton,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand your concern with the unexpected shutdown of the operating system. We will help you with this issue.

This issue might have occurred due to corrupted power plan settings, third-party applications.

I suggest you to refer to the below thread check if your issue matches with the same.

If so, I suggest you to try the troubleshooting steps provided by Anup Karkal
on February 17, 2016 and check if it helps.

Kernel-Power: "The system has rebooted without cleanly shutting down first. This error
could be caused if the system stopped responding, crashed, or lost power unexpectedly."


Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

System Reboot for Bugcheck 0x00000124


Hi Guys,

I recently purchased a MSI laptop (GT72VR 6RE), and upgraded Win 10 version from Home to Pro. Performed the upgrade as soon as I fired up the laptop for the first time.

Last couple of weeks, while working on Google Drive (via Chrome) the computer will suddently lock up, and after couple of seconds reboot.

Checking Event Viewer, it shows the following events:



Details for the listed events in sequence:

• The previous system shutdown at 4:48:27 PM on ‎5/‎09/‎2016 was unexpected.
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
• Audit events have been dropped by the transport. 0
• The driver \Driver\WUDFRd failed to load for the device ACPI\ENE0110\5&14353508&0.
• A corrected hardware error has occurred.
  
  
• A corrected hardware error has occurred. (same as above)
• The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0002c0c2028, 0x00000000be000000, 0x0000000000800400).

It has happened twice so far and that has me bit worried.
Previous one had the following bugcheck error:

• The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800765cd8b8, 0x0000000000000000, 0x00000000000000a0).

Would really appreciate if someone can point out anything.

It is a brand new laptop (couple of weeks old). And both the times when it crashed, I was using Chrome (google drive, or writing email etc), wasn't playing games. The CPU/GPU isn't overclocked either.

Thanks in advance.