Windows 10: excel always hung when I am making changes to an excel file

Microsoft (R) Windows Debugger Version 10.0.16299.15 X86
Copyright (c) Microsoft Corporation. All rights reserved.

User Mini Dump File with Full Memory: Only application data is available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 17763 MP (4 procs) Free x64
Product: WinNt, suite: SingleUserTS
17763.1.amd64fre.rs5_release.180914-1434
Machine Name:
Debug session time: Mon Jul 15 14:20:49.000 2019 (UTC + 1:00)
System Uptime: 0 days 7:12:35.098
Process Uptime: 0 days 6:40:05.000
................................................................
................................................................
................................................................
...............................................................
Loading unloaded module list
....................................................
*** WARNING: Unable to verify checksum for EXCEL.EXE
*** ERROR: Symbol file could not be found. Defaulted to export symbols for EXCEL.EXE -
win32u!NtUserWaitMessage+0x14:
00007ffb`c0221224 c3 ret
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** ERROR: Symbol file could not be found. Defaulted to export symbols for mso40uiwin32client.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for mso20win32client.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for OLMAPI32.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for nvwgf2umx.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for VBE7.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for bbrtd.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for blpscoproxy.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for MsoAriaNext.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for bofaddin.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for OSF.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for blpwebviewapi64.2019.5.3.2.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for blpapi3_64.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for Csi.dll -
*** ERROR: Module load completed but symbols could not be loaded for ACECORE.DLL
GetUrlPageData2 (WinHttp) failed: 12002.

DUMP_CLASS: 2

DUMP_QUALIFIER: 400

FAULTING_IP:
+0
00000000`00000000 ?? ???

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0

FAULTING_THREAD: 000046f4

DEFAULT_BUCKET_ID: BREAKPOINT_NOSOS

PROCESS_NAME: EXCEL.EXE

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.

EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid

EXCEPTION_CODE_STR: 80000003

WATSON_BKT_PROCSTAMP: 5d141060

WATSON_BKT_PROCVER: 16.0.11727.20230

PROCESS_VER_PRODUCT: Microsoft Office

WATSON_BKT_MODULE: unknown

WATSON_BKT_MODVER: 0.0.0.0

WATSON_BKT_MODOFFSET: 0

WATSON_BKT_MODSTAMP: bbbbbbb4

BUILD_VERSION_STRING: 10.0.17763.437 (WinBuild.160101.0800)

MODLIST_WITH_TSCHKSUM_HASH: 8533f9dfcc43efb84157f2b3b2db0f89309863df

MODLIST_SHA1_HASH: c305afc37c517dd467a5dca460fc965a4ef9c5b5

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

PRODUCT_TYPE: 1

SUITE_MASK: 272

DUMP_FLAGS: 8000c07

DUMP_TYPE: 3

MISSING_CLR_SYMBOL: 0

ANALYSIS_SESSION_HOST: LON-WS-104

ANALYSIS_SESSION_TIME: 07-16-2019 14:34:51.0504

ANALYSIS_VERSION: 10.0.16299.15 x86fre

MANAGED_CODE: 1

MANAGED_ENGINE_MODULE: clr

MANAGED_BITNESS_MISMATCH:
Managed code needs matching platform for proper analysis. Use 'x64' debugger.

THREAD_ATTRIBUTES:
OS_LOCALE: ENG

ADDITIONAL_DEBUG_TEXT: SOS.DLL is not loaded for managed code. Analysis might be incomplete

PROBLEM_CLASSES:

ID: [0n309]
Type: [@APPLICATION_FAULT_STRING]
Class: Primary
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Omit
Data: Add
String: [BREAKPOINT]
PID: [Unspecified]
TID: [Unspecified]
Frame: [0]

ID: [0n239]
Type: [NOSOS]
Class: Addendum
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [Unspecified]
Frame: [0]

BUGCHECK_STR: BREAKPOINT_NOSOS

PRIMARY_PROBLEM_CLASS: BREAKPOINT

LAST_CONTROL_TRANSFER: from 00007ff66fb97cf4 to 00007ffbc0221224

STACK_TEXT:
00000017`4290f448 00007ff6`6fb97cf4 : 00000017`4290f490 00000000`00000009 00000017`00000001 00000000`00000002 : win32u!NtUserWaitMessage+0x14
00000017`4290f450 00007ff6`6fb13eeb : 00007ff6`72afff18 00000000`0000008d 00000214`96c02ff0 00000000`00000001 : EXCEL!Ordinal43+0xa7cf4
00000017`4290f750 00007ff6`6fc46e1d : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : EXCEL!Ordinal43+0x23eeb
00000017`4290fa10 00007ffb`c3a27974 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : EXCEL!Ordinal43+0x156e1d
00000017`4290fa50 00007ffb`c416a271 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000017`4290fa80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


STACK_COMMAND: ~0s; .ecxr ; kb

THREAD_SHA1_HASH_MOD_FUNC: 7a6010284cc1ddd331d5fb676740f63bfee13554

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: af9ff6f181e6feeac9c0edafddcd3f940f593863

THREAD_SHA1_HASH_MOD: 2bb304082bd72bf974117210ff94194defff1c11

FOLLOWUP_IP:
win32u!NtUserWaitMessage+14
00007ffb`c0221224 c3 ret

FAULT_INSTR_CODE: c32ecdc3

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: win32u!NtUserWaitMessage+14

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: win32u

IMAGE_NAME: win32u.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: BREAKPOINT_NOSOS_win32u!NtUserWaitMessage+14

FAILURE_EXCEPTION_CODE: 80000003

FAILURE_IMAGE_NAME: win32u.dll

BUCKET_ID_IMAGE_STR: win32u.dll

FAILURE_MODULE_NAME: win32u

BUCKET_ID_MODULE_STR: win32u

FAILURE_FUNCTION_NAME: NtUserWaitMessage

BUCKET_ID_FUNCTION_STR: NtUserWaitMessage

BUCKET_ID_OFFSET: 14

BUCKET_ID_MODTIMEDATESTAMP: 0

BUCKET_ID_MODCHECKSUM: 230fc

BUCKET_ID_MODVER_STR: 10.0.17763.1

BUCKET_ID_PREFIX_STR: BREAKPOINT_NOSOS_

FAILURE_PROBLEM_CLASS: BREAKPOINT

FAILURE_SYMBOL_NAME: win32u.dll!NtUserWaitMessage

FAILURE_BUCKET_ID: BREAKPOINT_NOSOS_80000003_win32u.dll!NtUserWaitMessage

WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/EXCEL.EXE/16.0.11727.20230/5d141060/unknown/0.0.0.0/bbbbbbb4/80000003/00000000.htm?Retriage=1

TARGET_TIME: 2019-07-15T13:20:49.000Z

OSBUILD: 17763

OSSERVICEPACK: 437

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt SingleUserTS

USER_LCID: 0

OSBUILD_TIMESTAMP: unknown_date

BUILDDATESTAMP_STR: 160101.0800

BUILDLAB_STR: WinBuild

BUILDOSVER_STR: 10.0.17763.437

ANALYSIS_SESSION_ELAPSED_TIME: 29fea

ANALYSIS_SOURCE: UM

FAILURE_ID_HASH_STRING: um:breakpoint_nosos_80000003_win32u.dll!ntuserwaitmessage

FAILURE_ID_HASH: {c13a261a-1261-0b6a-f27a-a40bf396360c}

Followup: MachineOwner
---------

:)

 

Excel files change to pdf on receipt

The previous fix worked for adobe files to change them from internet explorer to pdf. have the same problem with excel files as they change to pdf on receipt. I cannot use same procedure to change excel files from adobe back to excel files as the excel program
does not appear in the list after clicking change and more apps. Word appears but not excel.

How do I fix this.

Don XU

 

Excel file type disappeared

Can you open Excel without trying to open a file. There should be an Tile on the Start menu or in the list of all programs. Also check to make sure it is listed under the list of installed programs. It may be part of Office 2016.

Go to Start > Settings > Apps select Default apps and see if Microsoft Excel is listed under Choose default apps by file type. Look down the list for .xls, if it is listed and shows anything other than Excel then change it to Excel.

PS. another thought, when your file opened with Adobe did it display correctly.

 

Excel changes the owner of file during save


When Excel saves my workbook file, it changes the NTFS ownership of the file to the user account that is using Excel. I need it to allow the data to be changed within the workbook, but not change the file's ownership. Any ideas?

• Windows 10 Pro ... clean recent install ... all updates are current
• Office 2010 (Excel) ... clean recent install ... all updates are current
• The original owner of Excel file is in the Administrator group
• Excel user is not in the Administrator group
• Excel user has the following inherited permissions to the file, through a group, inherited down from the folder in which it resides:

Modify
Read and execute
Read
Write

• Excel user does not have the following permissions. I checked this in Properties using the "Effective Access" feature:

Full Control
Change permissions
Take ownership

The only unusual thing is the Excel file came from an XP machine. I don't see how that would affect anything but ...

Any help with this would be greatly appreciated ... I tried everything I can think of, and have searched this forum and the internet without success.

Thanks