Windows 10: Exe files automatically removed after download from internet

Our ITCS dept wiped my laptop clean when they repaired a bad drive ?, and I'm currently reinstalling my favorite software programs, starting with their .exe files.

Some are no problem Google Sync, Irfanview, Everything, Hubic, etc, others get immediately deleted Tresorit, Clover.

I have disabled Symantec and Windows Defender, but the problem continues.

What else can I do?

:)

 

Cannot download files with an EXE extension

Hi BobSmith2020-

I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience for you not able to download any .exe file using your browsers. Let me go ahead and help you sort things out.

Kindly disable your anti virus program for the mean time and see if your able to download a .exe file. If not, kindly follow this steps while the anti virus is still turned off.

Kindly reset your security settings, to do that follow this steps:

Go to Control Panel

- then look for internet options

- internet properties

- under security tab select Internet Zone then click default level.

-- Check if your able to download and install.

If its still doesn't work kindly set the security to custom level.

Go to Control Panel

- Internet Options

- under security tab go to Internet.

If the Internet zone settings set to High, change it to Custom Level and change the single options " Launching applications and Unsafe Files " from Disable to Prompt (recommended).

Kindly check the restrictions as well to make sure that the problem site is not in the Restricted sites list.

Hope this will help and have a bless day!

Thanks.

Kevin B.

Independent advisor

 

Cant download files from the internet?

Hi Jacob,

Thank you for posting your question in the Microsoft Community.

I understand that you are unable to download files from the Internet. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Do you have a wired net connection or a Wi-Fi net connection?
  
• 
  Are you able to download those files using any other browser on the pc?
  
• 
  Have you installed all pending updates on the pc?
  
• 
  What is the error message you get when the download fails?
  

Suggest you to use Microsoft Edge to check if you are able to download the files.

Follow these steps to reset the Internet Explorer settings to default and check the browser freeze status.

1. Press “Windows key + R” to get the run window.

2. Type “inetcpl.cpl” and click ok to get the “Internet Options” window.

3. Click the “Advanced” tab and click “reset”.

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental
control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Reply with the status of the issue and we will be glad to offer our assistance.

 

Malware tprdpw64.exe after installing 7zip

Thank you for the reply and the suggestions. However neither link provided a working solution. I followed each set of instructions step by step, to the T, but the viruses are still there.

I killed the processes with Rkill as instructed, and it found and ended the malware process `tprdpw64.exe`. It, however, did nothing
about the adware `svcvmx` & `svcvmx client` processes. After doing so I downloaded and installed Zemana, as instructed, and let it do a full system scan. Might I add that this took over
10 hours to complete, as I have 1,396,541 files on my PC, so this whole thing wasted nearly half a day of my time with no results.

Zemana detected the malware virus `tprdpw64.exe` located at "C:\WINDOWS\System32\tprdpw64.exe"
(among other, smaller "threats"), and labeled it as malware. After it finished the scan, it said it has placed all files into quarantine, including `tprdpw64.exe`.
However, when checking the quarantine list `tprdpw64.exe` is
not listed. I then decided to have Zemana remove the files in the
quarantine list from my system and then rebooted my PC. It removed them all successfully, except for `tprdpw64.exe`
which is still on my system, and still runs (I can still see it in task manager after rebooting). So the 10+ hours of waiting were all for nothing.

I then used Zemana's "drag-and-drop" feature to re-scan just `tprdpw64.exe`
(in order to not have to wait 10+ hours again). It scanned it, and now says the file is not a threat (but it clearly is).

I then proceeded to step 2, using AdwCleaner to remove the adware. This did not work in the slightest. AdwCleaner did not detect the adware virus at all, and thus did nothing about it. I still cannot remove the viruses manually, either. However for some
reason, the adware `svcvmx` & `svcvmx client` processes no longer seem to run (my PC has been on for about an hour, and the processes
have yet to startup). However, even so the files are still on my file system and would like to delete them.

EDIT

I have just searched my registry, looking for any possible signs of tprdpw64 being listed, and there was nothing there.