Windows 10: Existing folders not showing

On my WD MyCloud external hard drive I have folders stored as well as a WD Smartware backup.


I need to delete these backup files because of space issues and yes they are backed up on another cloud as well , but am unable to see the folders let alone access them.


How do I access these ghost files?

:)

 

Showing folders that no longer exist.


I deleted a handful of folders a couple days ago while under Win7x64, now i've upped to Win10 it's showing those folders under pictures. obviously i can't access folders that don't exist, which also means I can't delete them, because they don't exist......but they are still listed?

Ideas?

 

Fresh backup shows files and folders that do not exist on the system

Problem:

• Created fresh old-fashioned backup using "Backup and Restore (Windows 7)" to a disk that does not contain a previous backup, FileHistory or WindowsImageBackup
• Opened Control Panel\System and Security\Backup and Restore (Windows 7) to test the content of my backup and hit "Restore my files" to browse through the content.
  
  The backup appears to be containing many references to old folders and files that are no longer existing on my PC.
• When trying to restore such non existing file from the backup, I get the error "The backup file could not be found [...] 0x8100001A". Which is not surprising since the file was not on the system when creating the backup.
• Also, when looking at the Previous Versions tab of a folder's Properties it shows versions of several years ago. When restoring a 2 year old version it finishes successfully, but no old version is restored. Which is not surprising either.

What have I tried?:

• I've cleaned my external disk and recreated the backup with the same results of backup.
• I've switched of System Protection and deleted Restore points and folder still shows Previous Versions of 2 years ago.
• I've deleted shadow copies using vssadmin and folder still shows Previous Versions of 2 years ago.

However...

When opening my backup file in Control Panel\System and Security\Backup and Restore (Windows 7) and clicked "Select another backup to restore files from", the backup does not show old files/folders that do not exist on my system.

Questions:

• How can I get rid of references to old non-existing Previous Versions of my folders?
• How can I get rid of references to old non-existing files and folders when browsing the backup using "Restore my files"

 

Moved a folder from another drive and rename and it still shows as the old folder name in certain places

Hi Nick,

I suggest you to try the steps provided below and check the behavior.

• Create a new folder name it as 'My Videos'.
• Now copy/cut and paste the contents which are in the folder "Videos", and delete the folder "Videos".
• Now check the behavior.

Please keep us updated with the status of the folder, to assist you further.

Regards,