Windows 10: Experiencing laptop issues after not using it for weeks: it keeps scrolling up on...

After weeks of not using my laptop, I'm facing issues: it constantly scrolls up on YouTube/Facebook. Restarted and checked keys, but no luck. Looking for solutions. Thanks!

:)

 

Scroll bar keeps jumping to top of scroll bar

Hi,

There are several factors why you are experiencing this issue and that's what we are going to find out. Before we proceed, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
• Are you experiencing this issue on all scroll bars available on your computer?
• Can you send us a screenshot with what you are experiencing when using the scroll bar?
  Note: Please do not include any personal information.

 

Scrolling Issue with scrolling by lines in File Explorer and iTunes

Hi Marc,

We would like to know more about this issue that you're encountering with the scrolling function of your laptop. Kindly answer the following:

• Are you encountering this issue using the touchpad of your laptop or using a mouse with a scrolling wheel?
  
• Are you experiencing the same issue on other programs?

We'll be waiting for your response.

 

http://www.watermark-images.com/ SCROLLING ISSUE

Hi,

We want to know more information regarding your scrolling issue with the said website. For better assistance, please provide us the following information:

• In which browser are you experiencing this issue?
• What troubleshooting steps have you tried so far?
• Is this the only website you're having difficulty with?

Regards.