Windows 10: Experiencing seemingly random black screens caused by dwm.exe and/or hardware errors

For a couple of weeks now my PC had strange behavior. I'm randomly experiencing around 1-3 blackscreens a day without any further notice of the system failing. That is independant of how many things I am running at the time but it seemed to happen more frequently while playing games.

Since the first few times I had been experiencing those issues I had reinstalled Windows onto a new SSD as I generally had planned to do so and the problems were gone for a couple of days. Since yesterday they are back though and I have experienced a random blackscreen today and also yesterday.

What I was able to discover in the reliability log is that it seems like whenever the blackscreen occurs the Desktop Window Manager stops to work correctly. Also since setting up Windows on the new SSD those dwm errors are coupled with some hardware errors.


Example from today:




The 3 different hardware errors had the codes 117, 187 & 1a8.

My best guess is that these errors are caused by some driver update but I had tried clean installing the drivers and that did nothing.

My hardware is the following:
GPU: Gigabyte RTX 3080 Gaming OC
CPU: Ryzen 7 3800x
PSU: beQuiet Straight Power 11 850W
RAM: 32 GB HyperX Fury DDR4
Mainboard: Asus Rog B550-F gaming


I tried to put heavy load on my CPU, RAM and GPU but in no case it caused a blackscreen. I have no idea what other logs I could check or what else I could try to do to find a solution to the problems I've been experiencing so it would be very great to know if anybody has an idea on what else I could try to do to fix this. Thank you in advance.

:)

 

Get Black Screen After Login and Message that a random Application EXE error occurred

Hi Jim,

For us to better assist you, kindly answer the following:

• When did the issue start?
• Any changes prior to the concern?
• Are you still experiencing the popup message about a random application error?
• When you encounter the black screen after you sign in, can you still see your mouse pointer?
• Are you always experiencing the black screen even after restarting the computer?

Looking forward to your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.