Windows 10: Expert: Windows X Pro Image Corruption: Even after reinstall from ISO

Okay! Partial Success/Improvement!

The ISO image downloaded from Tech Bench with the elevated command "DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:F:\sources\Install.wim:1 /LimitAccess" said the repairs were completed successfully.

The method using the Windows Download Tool ISO image with the "install.esd" file in the Sources folder did not accomplish the repairs (using the command "DISM /Online /Cleanup-Image /RestoreHealth /Source:ESD:F:\sources\Install.esd:1 /LimitAccess" and said it could not find the files it needed (I forget the exact error message)

I then ran sfc /scannow from the elevated prompt and it reported success as well. I then restarted the machine and again ran "sfc /scannow" as before from the elevated command window and it found NO ERRORS.

I am ecstatic!!!*Party Even this far is FAR more than anyone at Windows chat was able to do (they seemed mosty to want my name and phone number...and to do a factory reset...all of which had nothing to do with the issue or were unacceptable solutions for me).

However, clicking on the "Store" app results only in a quick flash on the screen. Also, most of the other apps, i.e. Edge, Skype, Calculator, etc. report that they cannot be opened with the "built-in Administrator account" and to log out and use a different account. I've no idea what that means at all.

So clearly there is substantial improvement (at least in how Windows "sees" its own image health), yet there are still problems even when "sfc /scannow" finds no integrity violations. I hope it's not asking too much to go a bit further with me in fixing the remaining issues? I've pasted the DISM log again (the CBS log is too large to post now...I don't know why...even when I deleted ALL in the old log beforehand) in case it's different and may help anyone okay?

dism.log

Thanks so very very much!

BB

 

You can delete CBS.log. Windows will re-create a new one with smaller size then you can post with more up to date info.

 

From your description it sounds as if you are logged in with the (normally hidden) built in elevated Administrator account rather than a local user with administrator privileges. You need to make sure you add a new user account so that you can log in correctly and try the store and apps again. Here is a tutorial showing you how to do this:

https://www.windowsphoneinfo.com/threads/add-local-account-or-microsoft-account-in-windows-10.8974/?filter[1]=User Accounts

Once you have done this you can disable the built in Administrator account using the following tutorial for guidance:

https://www.windowsphoneinfo.com/threads/enable-or-disable-elevated-administrator-account-in-windows-10.7493/?filter[1]=User Accounts

Hope this helps!

 

@topgudcp: I didn't actually "delete" the CBS.log (that was not allowed), but I did locate and open the file and delete all the contents before saving the now "empty" text file. I reopened it afterward and it showed nothing inside at all. Then I re-ran the sfc /scannow command from the elevated prompt, and the CBS.log turned out to be about 2.75 MB (when attachments, at least for me, are limited to 2.0 Mb). So that is why I had to settle for posting only the DISM.log, as for some reason it was short enough to be allowed for posting, even though I had not deleted the contents. *Huh*Shock

 

@philc43: I have attached

a screenshot of my account type, so it appears that I only have a "local" account WITH administrative privileges. Is this somehow preventing me from using any "store/apps" because I am not signed into Microsoft directly (which I REALLY would prefer not to be)? Is this preventing me from using even simple things like a calculator or Skype or Edge, or looking at my own images on my own machine without phoning home all my activities to MS? I am not entirely certain, but before upgrading from 8.1, I'm really pretty sure I could use any software installed on the machine without having a particular account that's essentially "online" all the time. Or am I misunderstanding? All the so-called "apps", including the store, won't open and give the error message that they won't open with the "built-in administrative account" (currently the ONLY account on the machine )and must log out and use a different account type.

 

Hello and a huge thanks to everyone who contributed to my situation of a corrupted Win X Pro image in this thread from when I tried to upgrade from 8.1 Pro.

For the most part, it appears that the "original" problem of reported errors when running "sfc /scannow" or the DISM "restorehealth" commands from an elevated command prompt seem to be corrected.

It appears I still have issues with any "store/app" not running, but I will start a new thread if I can't find/understand a solution already here when I search for it. Obviously, it seems very strange to me that the image can report itself as healthy, yet most any kind of more "modern" so-called "app" (instead of traditionally installed software) will not open at all (not the store itself, or any of the apps of that type).

Again, thank you so very kindly for your generous assistance...it is so very appreciated!*Biggrin

 

Did you create a new user account and try opening the apps in the new account?

 

Apologies for the delayed response!

Well, I guess one isn't supposed to break all these rules about what an administrator account can or cannot do, so that it supposedly protects the user from malware and such, but I've been using Windows all these years and apparently have been lucky (back when by default, Admin accounts meant one had full control of the computer), so I looked for a post on this forum describing how the "apps" would just "work" like I think they should...and I've pasted below the method that seems to work, originally posted by @mdmd. So for now, rather than make multiple user accounts, I've done it this way instead (until Microsoft decides they have "my" best interest in mind by controlling my machine and resetting it the way they want):
--------------------------------------------------------------------------
If you are the Administrator,
using the built-in Administrator account,

have access to secpol.msc,
and you are allowed to make changes,
you are responsible for the changes you make.

run secpol.msc > local policies > Security Options > User Account Control: Admin Approval Mode for the Built-in Administrator Account > Enabled
_________________________________
Also need to check >

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
EnableLUA is set to 1


Sign Out or Reboot

_________________________________
Now, Store Apps a.k.a. the metro can be used using the built-in Administrator Account

I have been running metro apps in Server 2012 using the built-in Administrator Account since its release.


The Store App can be disabled using the group policy editor (gpedit.msc)

run gpedit.msc > Local Computer Policy > Administrative Templates > Windows Components > Store > Turn off the Store application

__________________________________

As Administrator, UAC can be manually adjusted from the action center.
-------------------------------------------------------------------------------------------

Thank you all ever so much in helping me repair my Windows X Pro image. MS itself was absolutely less than worthless.

Much appreciation,

BB

 

Thanks for the feedback, it's your choice and the main thing is that you have everything working again. I, personally, do not agree with your approach. I think you leave yourself vulnerable if you were to be infected with a virus or some form of hacking attack since your account gives them total control. The user account is still an administrator account but it does give an extra level of protection compared to the built in admin account.

 

Yes, indeed I understand your points and their validity. I don't fly blind though (or try not to). I run various virus/malware checks regularly, keep bi-weekly backup images on a separate drive, and often do manual restore points even if I think Windows has (or should) be doing them anyway...especially since I've learned that the automatic points get turned off sometimes by Windows updates themselves (e.g. when I updated from 8.1 to Ten). I don't take any of it for granted and yet no matter what I try to do, I know I'll get burned one day, if nothing else by a backdoor "security" measure intentionally installed using hardware and/or software by MS/NSA and their kind.

If it weren't for people like yourselves outside of Microsoft offering their very generous support, MS by itself would not have been able self-sustain (which no doubt would have been a good thing), so again....I thank everyone so very much for all of your help.*Smile

Very kindly,

BB