Windows 10: Explorer constantly crashing upon login but only for one user

Discus and support Explorer constantly crashing upon login but only for one user in Windows 10 Gaming to solve the problem; Hi all,We use Co-Management between SCCM and Intune.We have a user who was on Medical Leave for a few months and now that they're back, when trying to... Discussion in 'Windows 10 Gaming' started by Shazamy, Sep 12, 2023.

  1. Shazamy Win User

    Explorer constantly crashing upon login but only for one user


    Hi all,We use Co-Management between SCCM and Intune.We have a user who was on Medical Leave for a few months and now that they're back, when trying to sign into the computer they used to use before going on Leave, Windows Explorer starts flashing, all you can see is the Task Bar flashing, no desktop icons, and the computer is unusable. Opening Task Manager works and doesn't flash and we're able to sign out, but that's all we can do on his user account.The issue seems to be localized only to this user, only on this computer. Other users can sign into the same computer without issues, and this

    :)
     
    Shazamy, Sep 12, 2023
    #1

  2. Explorer Crashes constantly - Work Folders

    I just want to share a discovery to help anyone out there on the internet. Just giving back since these forums have helped me greatly over the years.

    Problem:

    The other day we migrated a user from Win7 to Win10. Whenever the user would logon, explorer would crash constantly and you couldn't do anything. However, if other users logged on it wasn't a problem. If that user logged onto a different Win10 system,
    the problem would follow him.

    Solution:

    We use Work Folders with Win10 anniversary addition at our company. We have had great success with Work Folders with a bump or two in the road but still very satisfied. It turns out, this person had a shortcut that pointed to an invalid network location
    that was trying to sync down to his Work Folders folder. I should also mention that we have redirected the desktop to point to a Desktop folder in Work Folders. For some reason I am unsure of, this shortcut was causing Explorer to crash. Since Work Folders
    was constantly trying to sync it down from the network, explorer was constantly crashing since the file copy was never successful. After identifying the problem shortcut and deleting it, the crashing has stopped.

    Notes:

    In event viewer, I not only saw explorer.exe crashing but also searchUI.exe.

    I doubt anyone else will run into this very odd issue but if you do I hope this helps.
     
    Rich Wright, Sep 12, 2023
    #2
  3. Geethu B Win User
    Internet Explorer 11 constantly crashes

    Hi Michael,

    Thank you for contacting Microsoft Community. I understand that you have an issue with Internet Explorer 11.
    I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:


    • Conflict between third party applications.

    • Incorrect Internet Explorer settings.


    Try the steps listed here:



    Method 1:

    I suggest you to set the computer in a clean boot state and check if it helps.
    Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

    How to troubleshoot a problem by performing a clean boot

    http://support.microsoft.com/kb/929135



    Warning:

    1. Applies to Windows 10.

    2. After clean boot troubleshooting steps, refer to the section “Steps to configure Windows to use a Normal startup state” in the provided link to return your computer to Normal startup mode.

    Method 2:

    If the issue persists, I suggest you to reset Internet Explorer settings and check if it helps.



    Change or reset Internet Explorer settings

    http://support.microsoft.com/kb/923737



    Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental
    control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.



    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Sep 12, 2023
    #3
  4. Explorer constantly crashing upon login but only for one user

    Local user disappeared frin login options after upgrade

    Hi Zoee,

    Thanks for the reply. Unfortunately, I was unable to fix the issue. Here are my steps:

    • I've uninstalled the last 3 updates (the ones from september):
      • however, they keep getting reinstalled:

    Explorer constantly crashing upon login but only for one user f528a5b8-45e7-4aef-a9f2-9bf99fd6c850?upload=true.png


    • I've added two new users: one from the GUI, the other as you suggested in step 2:
      • They are listed under users;
    • I've also booted in safe mode just to check.
    I still have no way to login other than with the main account. No local users are available at login or when I go to start menu and click on my user.

    Please advise
     
    LeandroRibeiroPT, Sep 12, 2023
    #4
Thema:

Explorer constantly crashing upon login but only for one user

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