Windows 10: Explorer crashes when I click a file - tried all the fixes

Discus and support Explorer crashes when I click a file - tried all the fixes in Windows 10 Software and Apps to solve the problem; This is in Windows 11. It started with files on a USB stick. Explorer would restart on right-clicking a fil. I copied the files to my C: drive and the... Discussion in 'Windows 10 Software and Apps' started by PeterArmstrong4, Mar 20, 2025.

  1. Explorer crashes when I click a file - tried all the fixes


    This is in Windows 11. It started with files on a USB stick. Explorer would restart on right-clicking a fil. I copied the files to my C: drive and the same thing happened there with those specific files.I found and tried lots of solutions: including restarting Explorer, clearing its history, using DISM and SFC.I booted into safe mode - the problem was still there.I downloaded the Windows installation ISO file - but couldn't mount it because the right-click crashed ExplorerI installed an alternative to Explorer, which did not have the problem, and was able to run the installation from that.

    :)
     
    PeterArmstrong4, Mar 20, 2025
    #1
  2. vinceip Win User

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Mar 20, 2025
    #2
  3. Harvy Win User
    Windows explorer crashing

    Hi,

    I am having the same problem as the OP in this thread.
    http://www.techpowerup.com/forums/showthread.php?t=54365

    I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

    In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

    Thanks in advance.
     
    Harvy, Mar 20, 2025
    #3
  4. Explorer crashes when I click a file - tried all the fixes

    file explorer crashes

    Effective Way to Solve the File Explorer Crashes Issue

    You can try the following steps:

    1. Tap down the Windows button first to activate the search bar.
    2. After that, in the search bar type control, and then click on the top-most search result, that is on Control Panel.
    3. Next, in the search bar type file.
    4. Now, from the search results click on File Explorer Options.
    5. Then, click on the Clean button.
    6. Lastly, click on Apply and then on OK.

    References: https://www.****/knowledge/solved-windows-10-file-explorer-crash-easy-way/
     
    JuanSmith2, Mar 20, 2025
    #4
Thema:

Explorer crashes when I click a file - tried all the fixes

Loading...
  1. Explorer crashes when I click a file - tried all the fixes - Similar Threads - Explorer crashes click

  2. Explorer crashes when I click a file - tried all the fixes

    in Windows 10 Gaming
    Explorer crashes when I click a file - tried all the fixes: This is in Windows 11. It started with files on a USB stick. Explorer would restart on right-clicking a fil. I copied the files to my C: drive and the same thing happened there with those specific files.I found and tried lots of solutions: including restarting Explorer,...
  3. When I right click on the exe file, explorer crashes.

    in Windows 10 Gaming
    When I right click on the exe file, explorer crashes.: When I right click on the exe file, explorer crashes. It is treated only if you transfer this exe file to the desktop and click on it there. After that, the error disappears for a while. What to do?error log in windows journal- System - Provider [ Name] Application Error -...
  4. file explorer crashes when i right click

    in Windows 10 Gaming
    file explorer crashes when i right click: When I right click on a drive in file explorer it closes all windows. Its very annoying. I would prefer to go back to windows 10 right click as a lot of the things i do now require me to do the extra step of right clicking and then going to more options....
  5. file explorer crashes when i right click

    in Windows 10 Software and Apps
    file explorer crashes when i right click: When I right click on a drive in file explorer it closes all windows. Its very annoying. I would prefer to go back to windows 10 right click as a lot of the things i do now require me to do the extra step of right clicking and then going to more options....
  6. File Explorer crashes when I right click

    in Windows 10 Network and Sharing
    File Explorer crashes when I right click: Hello,Everytime I rightclick a document in the File Explorer is crashes the program and soft resets my laptop. Its fine when I click a file. I have had this for a while now, even before Windows 11 was out and, as fa as I know, it isn't because of a virus. I haven't downloaded...
  7. File Explorer crashes when I right click

    in Windows 10 Gaming
    File Explorer crashes when I right click: Hello,Everytime I rightclick a document in the File Explorer is crashes the program and soft resets my laptop. Its fine when I click a file. I have had this for a while now, even before Windows 11 was out and, as fa as I know, it isn't because of a virus. I haven't downloaded...
  8. File Explorer crashes when I right click

    in Windows 10 Software and Apps
    File Explorer crashes when I right click: Hello,Everytime I rightclick a document in the File Explorer is crashes the program and soft resets my laptop. Its fine when I click a file. I have had this for a while now, even before Windows 11 was out and, as fa as I know, it isn't because of a virus. I haven't downloaded...
  9. File Explorer Crashes When Right Clicking

    in Windows 10 Network and Sharing
    File Explorer Crashes When Right Clicking: Long story short, whenever I try to rick click a file, File Explorer crashes. This doesn't happen with folders, and it doesn't happen on the desktop. File Explorer also crashes when I try to move a file by dragging it, and it also sometimes crashes when I go into a folder,...
  10. file explorer crashes when i right click

    in Windows 10 Support
    file explorer crashes when i right click: This is the first issue i have had with windows 10 ever since installing it in august. Ever since yesterday whenever i click on a file in the file explorer window it will gray out and stop working. Unlike the average hang this one will stay grayed out for about 5 to 10...