Windows 10: Explorer crashing in windows.storage.dll

I've been running Windows 11 for some time. A few days ago, I started experiencing a persistent File Explorer crash. I'm not aware of anything having been updated at the time the error occurred; I had no problems that day in the morning, but sometime around mid-day it started happening. It happens whenever I open File Explorer from the Start Menu or the taskbar icon I created from the Start Menu. It does not happen when opening File Explorer from a specific path e.g., I have some folders I have saved on my desktop; opening from those icons works fine. I am not seeing any other errors, only t

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Windows explorer crashing

Hi,

I am having the same problem as the OP in this thread.
Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

Thanks in advance.

 

search/explorer crashing. event log shows dll errors. disc imaging?

something is strange this time. i did practically all of the steps, but windows explorer is not crashing. i am getting the error that windows explorer is not working, no negative results with checkdisk.

Ran troubleshooter prior to searching and it restarted explorer first before opening. First search did not crash with external drive this time. Second one did. Explorer always crashes with external drive search, while internal drives don’t. But error is likely constantly there.

I am attaching screen shots.

Also, I don't have a terabyte external drive, but I am wondering if I can just backup the size that is taken up?

















Alternate profile shows some of these such as "reducedspeed" and the one that is just "IMG" and a number. It showed the error, and i used the fix. i have not had it crash explorer on the external drive after this, nor internal drive. You might be able to see that it showed the error that windows explorer was not working. I have seen that it was showing it not working after that as well in the troubleshooting, but not in the search/explorer.
By the way, in the separate issue, i could not type at login for the separate account when it asked to create a pin, but i could login by skipping the pin.

 

Windows Explorer crashes and thumbnails problem

Hi, I hope you can help me.
Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.